The point system All in all, I appreciate that there are ways to attain gifts and discounts on concession items, but the fact that you only get 10 POINTS for the purchase of tickets and concession is ridiculous. I've done cinemode during my film and only once has it worked where I got 10 points for it but do not see what other critics are putting that you get concession items as gifts for doing so. I like that they're competing with regal cinemas, but regal's loyalty program is so much better than this.
Changes The update makes it impossible to back out and remove selected tickets if you don't like the seat choices. I had to clear cache and data then resign in to purchase tickets for the correct movie and lost my first two choices on seats. I loved this app until this change
Only good for FREQUENT moviegoers The app is ok. But the rewards you earn for using "Cinemode" during movies ALL expire within 2 weeks! If you aren't able to see movies that frequently, junk this app, stick with Fandango, and just turn your phone down manually. (Also, for "Cinemode" to give you any reward, you have to leave it on until the CREDITS have ended.)
Will not work/still does not work The app will not open. I have Uninstalled and reinstalled the app. It says unexpected error. -To follow up I emailed the customer service people about the app not working. Within the week I had a response claiming the app has now been fixed? How exactly? I have once again Uninstalled and reinstalled the app and it still reads the same error message.
Needs to be fixed for CM The Cinamode is not working since mid to end of July. I emailed them only to get back a reply telling me how to turn on and use Cinamode. After getting the app when it 1st came out and Cinamode was the only way to get points, I truly know beyond a shadow of a doubt I know to turn it on and use it and yes it is up to date for the app. No reply on my 2nd email so either they don't know how to fix it or they just swept me under the rug to be for gotten
Forcing me to buy extra tickets? Your app wont let me cancel tickets once I reach the reserved seating menu. I looked at one show time, and tried to back out to see another show time, now it won't let me not buy 4 tickets, none of which I want. Because you tried to force me to buy 4 tickets, none of which I want, and neglected to provide an option to cancel, I won't be buying any tickets from you.
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• Continued enhancements to Connections.
• Bug fixes.
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