The app is great, but for the last few months every time it updates, it does not complete and keeps crashing. And it is updating ALL the time. Please fix and I will give you 5 stars. Update 10/8: the crash upon update seems fixed, but the latest update does not let me see my credit card accounts. Instead, it will show the checking account by default and won't let me see the credit cards. Please fix.
I don't understand how a banking app can be this bad. I've been using it for about 7 months and it hasn't gotten better. I can't check my FICO directly from the app. I can't access many of the features for the card, like locking the card, view recurring charges, change payment dates. The only things that I can do with out it being glitchy or buggy is view my balance and make a payment. That's all. And yes I'm including logging into the app itself, as I need to restart the app 2-3x just to do that.
Not sure what the problem is. More often than not, about 8 or of 10 attempts, i can't get past the accounts summary page. If i want to see account details, or transfer funds, i get the dreaded spinning circle of misery and the app freezes. I end up going to the Citibank website to do the transaction. If that's the case, why do i need the app?
Terrible app. The fingerprint function is very spotty, sometimes it works, other times I have to log in via my password. The app itself is always malfunctioning and changing. The last few days I cannot access my transactions, it just gets hung up. Come on, Citi, hire some real developers and get your app on par.
I've had to reinstall and install just so the app would open. Too many delays and errors. I've honestly thought about switching banks because of how bad this app is compared to others. I use other bank apps for my other accounts and they work fine why can't this?
I have installed and reinstalled this app so many times I lost count. It used to work really well before but about a month ago it went crazy and it keeps on closing. I can use it once and then I won't be able to use it again. The feedback appears not to help so far.
- Temporarily lock and unlock your ATM/debit card. Lock it to instantly block new card purchases and ATM withdrawals.
- Other enhancements and bug fixes.