Terrible, atrocious system. Every time I have tried to use it or just open the app, "something went wrong" and the app won't work. This time I got an error "based on your recent call we have disabled the app" - except I didn't call or otherwise report this app should be deactivated. Why don't you just let us AAdvantage users use Android Pay like your other customers? I honestly have been seriously considering changing credit card providers to use Google's superior solution.
How about less intrusion into my stuff? Cannot even open this thing without allowing them to see all my stuff and manage my phone calls. No thank you.
This crashtastic app is a horrible attempt to lock consumers into only using Citi cards, as evidenced by Citi disallowing the use of my previously functional card in Android Pay. It is unreliable and has far less functionality than the built in, stable app it is trying to replace.
App is trash. Total trash. Tried using it 6 times now with every attempt stuck on "Waiting" while standing in line. Trash. Why not just allow your cards on Samsung pay?? Did I say trash???? Removing after this post, using my Chase Saphire card from now on.
A lot of negative views already. Today I turned it on to use. It disabled my card and removed it. Why? Because there was an update, just released today. Instead of saying it needed to be updated, it killed everything. Okay, I used another card and app for the purchase. Then later I had to update this app and then re-entered my data. Why not just update the thing, no need to delete things if it is not the latest version. Good thing I also have other apps such as Google pay with other cards. Update - Received an email stating that 'I' removed the application? Really - you removed it.
When it works, it allows me to use a quick fingerprint touch to pay in stores with my Citi-brand card. But about once every couple of weeks, It requires a fresh logon. Today I was in Acme, and had to enter my PIN, and then enter my username and password, and then use a fingerprint. Too long for quick pay at checkout. A month or so ago, when it went through the logon on process, it texted a 9 digit code. But it would not allow cut-n-paste of the number, and if I switched between the Citi app and the Messaging app. it erased the previous digits entered. Had to wait until I got home to get pen and paper to write down the code and then enter it in app. I'd say about 1/5 of my attempts run into this logon delay, which means I have to put my phone away and dig a credit card out of my wallet.
- Added support for Spanish language.
- Other enhancements and bug fixes.