Won't let me login When I try to login I always get the message "sorry. Something went wrong and we're unable to complete your request right now". I do not have a screen overlay or anything installed on my phone that should affect this app. My login details work on a PC web browser.
Citicrap Since the last update, this once half-decent app will no longer load onto my tablet. What have they done??!!!! Surely it's not that hard to design an app that's reliable? Am seriously considering cancelling the card & taking my business elsewhere. Not happy, Jan!
Works adequately most of the time This app is a bit slow. Also, it would be great if Citibank supported Android Pay for contactless payments in Australia. Citi Pay doesn't work and Samsung Pay is of no use to me as I don't have (and don't plan to get) a Samsung phone.
Yes ... I know my device is rooted No ... you don't have to remind me every time this app starts that my device is vulnerable. Who decided to add that silly 'feature'? Also, needs a PIN login option like other bank apps ... typing in a password every time is tedious.
Your device may have malware Really? Thanks for the lack of information about *what* the purported malware is! BUT, no such things exist on my system. It's time for a new bank, I think. PS: INGdirect have a fab' banking app!
Snap shot dead Update had killed snap shot, stays active for a while then forgets... Useless.. Also still missing... 1) Show pending transactions, 2) remove otp, 3) NFC.... 4) pay a new payee without having to add on website... These few things will help you!
Thank you for your feedback, we have listened and added more functions to the app.
Here are some of the features you can look forward to:
Fixed Payment Option:
• Purchases – Ability to convert your unbilled purchases of $500 or more into fixed monthly instalments at a lower interest rate for a select term (eligibility criteria and T&Cs apply).
We are working to improve the experience further and have more updates in the pipeline so please leave your feedback as we are listening.
An easy way to view your account, make payment and find privileges from Citibank
An easy, fast and secure way to make your transactions no matter where you are.