Works for me. The app had a good set of features but is in need of an interface rework, minor but to make it less cluttered. Also NFC is a must and I really hope since Citibank has partnered with Samsung Pay for Singapore I hope you are partnering in Australia as well. Update: notifications don't work, fail!
Perfectly usable app Not sure why everyone is so upset by the app, I've used the various version updates since my overseas trip in 2010 and it's always been fine. Granted it's not the best designed app, some things aren't that intuitive but all the basic functions are there and does what I need. Make sure you have a local SIM with internet so you can manage bank transfers with while your overseas, makes planning money withdrawals much easier.
Log in Select Transfer and boom! You're kicked out Access to contacts removed but the app is still next to useless. Constantly logs you out due erroneous errors. Log in>Select Transfer> "Sorry you have been logged out due to my inactivity" This happens time and again. A reinstall fixes this but only for a week or 2. It's good for generating a one time pin but that is about all.
UPDATED - HOORAY - AT LAST IT'S FIXED The one thing i have learned today is it appears only to be a problem for Android. I used an iphone and there was no problem. this app needs work. Fast! The latest update will not allow scrolling and seems frozen. I am unable to view anything on my account.
Works adequately most of the time This app is a bit slow. Also, it would be great if Citibank supported Android Pay for contactless payments in Australia. Samsung Pay is of no use to me as I don't have (and don't plan to get) a Samsung phone.
First time using your service App has been 'in maintenance' since last Thursday when I downloaded it. It's now Sunday night, and sometime soon I will need to check whether my simple transaction was successful. Difficult to do when it's under construction. What if I were overseas and needed immediate access? I'd be in a lot of trouble.
Thank you for your feedback, we have listened and added more functions to the app.
Here are some of the features you can look forward to:
• Push notifications – Stay on top of your transactions and payments with notifications on your mobile.
• Card Activation – Instantly Activate your debit/ credit cards on the move.
We are working to improve the experience further and have more updates in the pipeline so please leave your feedback as we are listening
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