8.12K reviews
Content rating
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About this app

Enjoy the convenience of accessing your accounts on the go with the Citi Mobile® App.

We’re constantly improving our mobile experience to offer you a more personalised, easy and intuitive experience that keeps you on top of your finances.

Manage your account
• Log in securely and quickly with biometrics
• Keep up with your credit card/Ready Credit and account statements, as well as urgent actions and latest transactions — all on your dashboard upon login
• Discover personalised offers, notifications and upgrades
• View your accounts neatly grouped by category and easily track what you spend and invest

Make payments and transfers
• Tap ‘Pay later’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments under our instalment loan program
• Activate global currencies with your Citi Global Currency Account in one tap and exchange foreign currencies instantly
• Add your Citi Credit Card directly to Apple Pay via the Citi Mobile® App and enjoy fast and easy payments
• Easily access all your credit card offers and discover how you can take advantage of the privileges available to you
• Convert your available credit limit from your Citi Credit Card/Citi Ready Credit Account into Citi Quick Cash - A personal instalment loan payable as part of your monthly Citi Credit Card or Citi Ready Credit statement.
• Use Citi PayAll to earn Citi reward Points, Qantas Points or Skywards Miles when you pay your rent, education expenses, taxes, electricity bills and more with your Citi credit card. Fees are applicable.
• Use your Citi reward Points to offset purchases made on your Citi Credit Card
• Introducing Spot. Buy Now, Pay Later, a digital Mastercard® to buy the things you want and spread the cost in four fortnightly payments. Our customers can apply via the Citi Mobile® App for a faster, smoother application.
• You can now view and stop your data sharing consent via the Citi Mobile® App.
• We have also unmasked your account number in the app dashboard for easier access.

The use of the Citi Mobile® App is for our customers only. Content provided via the app is not specifically created for any territory other than where we operate / are licensed to operate.

National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of Citi branded financial and credit products. NAB has acquired the business relating to these products from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to distribute and assist to administer the products.

“Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trade marks and derivations thereof are used temporarily under licence by NAB from Citigroup Inc. and related group entities.
Updated on
Jun 29, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
8.12K reviews
Tanya Mihajilo
May 2, 2022
This app is far inferior to other credit card companies. First, it sometimes takes 2-3 logins to get the "recent transactions" to come up - even though there are MANY. There is no option to set up notifications for money arriving / money leaving the account. I thought there was and set it up but it's not working so I'm assuming that option doesn't exist. I don't know guys, for such a great credit card it's disappointing to see the lack of features in the app.
2 people found this review helpful
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Citibank Australia
May 9, 2022
Hi Tanya, we apologise for the negative experience and would like to appropriately address your concern. Can you please email us at aus.social.customerservice@citi.com along with your full name and contact number? Thank you.
Andrew B
June 24, 2022
The app won't open unless you grant it the telephone permission. There is no explanation of why, just a message saying the app 'needs' it. You do not need this. It blocks or doesn't respond to the android back button. It blocks long press to paste into the password field.
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E Chang
June 9, 2022
Unable to login after the latest update. Keeps on saying it detected use of magisk or similar tool. I have done no such thing on my phone and it was working fine only a few days ago. EDIT: I have emailed Citibank on 6th June and yet to hear back from anyone. Typical.
Did you find this helpful?
Citibank Australia
June 8, 2022
Hi, we're sorry to hear that you've had a negative experience. For us to investigate, please email aus.social.customerservice@citi.com with your full name, contact number, date and time that the issue occurred, device model, software version and screenshot of the issue. We look forward to helping you resolve the problem.

What's new

• Minor enhancements and bug fixes

Important Notice:
We're pleased to advise that on 1 June 2022, National Australia Bank Limited (NAB) acquired the consumer banking business from Citigroup Pty Ltd (Citi) and appointed Citi to provide transitional services.

"Citi", "Citibank", "Citigroup", the Arc design and all similar trade marks and derivations thereof are used temporarily under licence by NAB from Citigroup Inc. and related group entities.