Cheap and broken Horrible looking UI. Cannot transfer money as it's stuck on validating page. OTP system is not as intuitive as other banking apps (resync? validate?). Really the worst banking app and judging by comments here they won't bother fixing it, meaning I will only use Citi for international atm withdrawals as they're free
OTP is useless Every time my phone updates it says I have to register for OTP again. When I try to it says I am already registered and there is not way round this. Also on top of this I do not get good signal in my home so the one off SMS is useless and even trying to log in via the browser requires you to generate the OTP. Absolute Rubbish and the worst of the worst of banking apps
Sluggish performance, UI feels like a series of web pages embedded inside an android app. Currently cannot transfer money between accounts in the app -- it says "verifying phone" forever.
Useless What were you guy's thinking releasing this app? Totally unusable, laggy and a horrible broken interface. I'm guessing you don't invest much in app development, a real shame.
This app is abysmal. Considering how much I use mobile banking - I have considered leaving Citibank over how poor the app and website is.
Sluggish and freezes This app runs so slow and freezes on the transfers option tell ms its validating my phone. Need to log in through the Internet app just to transfer money as opposed to this app. Very annoying
Fix for Mobile OTP on Android
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