Citi Bike

3.1
2.49K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The official app for Citi Bike, NYC’s bike share system.

Citi Bike consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city.
The Citi Bike app gives you access to thousands of bikes in your area — unlock and pay directly from the app and get going.

The Citi Bike app also shows upcoming public transit departures, including MTA subway trains, shuttles, local, limited, & express buses, LIRR commuter rail trains, Metro-North commuter rail trains, PATH rapid transit trains, Bee-Line local & express buses, NYC Ferries, the Staten Island Ferry, the AirTrain JFK, the AirTrain Newark, the Roosevelt Island Tramway, and NJT commuter rail trains, light rail trains, & buses.

Within the app, you can purchase the following Citi Bike passes:
Single ride
Access pass
Membership

Happy riding!
Updated on
Aug 5, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted
3.1
2.49K reviews
Zachary Barash
March 2, 2022
Pro: I love how convenient this makes biking around the city. I love the service they provide. Con: The app can be unstable. Every 2-4 weeks, it has an error, locks up, and needs to be reinstalled. Speaking with tech support, it sounds like that's the expected fix. Overall, I'm very happy with the service Citi Bike provides, but the app is frequently frustrating.
21 people found this review helpful
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Tim O'Hara
March 22, 2021
Super convenient and easy. Pretty seamless real world/app interaction. The fee structure is convoluted and misleading, and the app won't let you get a new bike until you review your last ride, super annoying. If you just scan a bike, you're gonna end up paying more than a 24 hour pass if you plan on using it more than 3 times. Of course, in the 24 hour plan, you get charged after 30 minutes, so you're always stopping to switch bikes.
27 people found this review helpful
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A Google user
January 9, 2019
Disappointed and annoyed by a number of things in the app: Would like for it to be easier/clearer how to set up an account before you're ready to start a ride. It's annoying to fumble with credit cards and passwords while standing at a citybike dock running late. I wanted to do this when I was sitting at home and had plenty of time, but couldn't find the option. The account create screens are buggy. The name and DOB screen kept refusing to pull up the keyboard, I had to reset it 3 times to get it to come up. Then it wouldn't let me switch from first name to last name - the text caret was in the last name field, but characters typed went to the first name field instead. Another reset to get around that. The map kept refusing to show the streets and names for half of the area. Scrolling around and zooming didn't fix it. Had to reset the app again. The CitiBike service is mostly fine, but you guys really need to put some more work into this app.
20 people found this review helpful
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What's new

Our newest ebikes just hit the streets for Citi Bike and Lyft Pink members. With more battery life and pedal power, it's our smoothest ride ever. Not a member yet? Claim your free 15-day membership trial!