Mobile deposit no longer works Mobile deposit has stopped working with recent updates. Once you take the front picture of the check, you are logged out of the app. EDIT: a factory reset of my phone fixed this problem and mobile deposit works as before.
This app has been useful because it allows for the mobile deposit of checks, which is basically the only function of the app that can't also be accomplished by logging into the bank's website. As of the recent update to this app, mobile deposit no longer functions. So, not particularly useful anymore. Please fix ASAP, having to physically go to the bank is not fun.
BAD UPDATE!! The mobile deposit is no longer working since the recent update. Can you please fix? Also, can you please respond to this post and let me know what is going on and the time frame on fixing this issue? Thank you in advance.
Mobile Deposit Does Not Work After taking picture of front image, you get thrown out. Noticed many people reporting the same issue. Come on developers! Fix it! Now I have go to a bank to make a deposit.
I just spent 30 minutes on the phone with tech support telling them they have a bug because my mobile deposit stopped working. Hung up after being told it must be my phone and I should get that looked at. I uninstall the app, and upon reinstall see all these other mobile app issues. Perhaps the folks at citizens app tech support should check their own site.
For people not being make mobile to into app permissions and grant the app permissions. I prefer this application over my PC and it's very impressive. They fixed it for tablets and now we have a mobile check deposit option. Now this app has earned a 5 star rating.
Citizens Bank Mobile Banking Android App version 2.6 includes the following updates:
• View your Fast Balance® for eligible accounts on your Android Wear device.
• Enhanced features for mobile deposit.
Note: The Android Wear feature is available for OS versions 4.3 and higher.
Our Mobile Banking application allows you to check balances anywhere, anytime.
First Citizens Mobile Banking, a safe convenient way to manage your accounts.
SBFreedoM offers convenient, simple, secure, anytime and anywhere Mobile Banking