Updates ruined it again! So they updated it again, made you update it to even open it, and now everytime i use it, it stops working. I have to shut down the app everytime so i can start the log in process again. I used to be able to open the app, and it would just have me put in my pin and go. Now i open it, and it shows a blank page with the different tabs up top, but selecting them does nothing. I have close the app, only for it to tell me that the app has stopped working. Seriously this is sickening!
Worst of the worst The branches I've been to have horrible customer service. I regret getting this bank and will be leaving for BoA. Plus the foreign pos fee? I'd have just used paypal which would have charged the card anyways but no extra fee.
Had to delete apps off my phone Used the mobile banking app five years no problem. Today I try to check my balance and the app forces an update on me to even open the app the update required way to much memory for my phone so I had to delete apps I use just to continue mobile banking. This sucks and is probably the last straw for this bank and MY money.
Love it but mobile deposit stopped working. Ive had citizens for 5 years now, they're a truly great bank. I'd absolutely give 5 stars for the app, but somewhere in recent history the mobile deposit has stopped working. Not too big a deal but not quite a 5 either.
EDITED: Better than before They finally brought back landscape mode. Some screens are distorted. There's supposedly a new feature to sign in with a PIN, but the app's Settings doesn't have it.
Nice App This app really helps me get the job done. I use this to quickly send out payments to credit cards and other billers each pay period. I have no complaints about the way this app operates. I find it even easier to use than the desktop website! The only thing I'd like to see added is compatibility with my fingerprint scanner. All of my other banking apps use it, but this is the one I use most. It would be convenient to just login with the tap of a finger :)
Citizens Bank Mobile Banking Android App version 3.2.0 includes the following updates:
• We’ve updated the image on the Login Screen!
• Landscape mode has been re-instated.
• Allows users to activate ‘Remember Device’ from their challenge question screen for new users.
Citizens Bank Mobile Banking App gives you quick and easy access to your account
Our Mobile Banking application allows you to check balances anywhere, anytime.