This is one of the worst apps i have ever come accross. They will try and charge u upfront, and at the time of pickup the driver will say he is too far away and he cant come or he will ask you for more money than the fixed amount. What kind of nonsense blackmailing is this when the price is fixed but the driver calls and says he will only come if you pay him more money???? When i contact the customer service regarding this they said that the prices are fixed and they have dealt with the driver, but when i call the driver again he says he is too far away so he wont come. At the end of the day i was left with all my stuff packed in the hall and with no truck to help me move. Absolutely worst...Please do yourself a favour and never ever download this app.
Guys, never try out this app. They are simply thief. Firstly they will ask for advance payment (paytm), then at the required time due to their extremely bad service the vehicle will not be available and will cancel your order. And trust me guys they will never refund the amount which they have already taken as advance booking. For me they have already taken 550 Rs and its already been more than 3 weeks, they have not refunded. Customer service is the worst, they will simply say they are working on it, but nothing they will do. Never ever use this app folks other wise you will also suffer like me. I would certainly take legal action on them as they can't simply cheat common people.
Nice Service. Though truck was late by 30 mins but driver admitted his mistake with an apology. City link app needs to be improved, especially the track your truck as it doesn't function for me. Also your CC needs to be improved. After multiple call I got the response. Overall good, but can be best.
The app calculates a longish route even when a shorter route is available. No option of pay after trip. Phone call centre experience was bad too. Made me wait 1.5 hours to tell that no vehicle is available even after repeated follow ups. What ever the back end team is, it never responds. Use justdial for larger vehicles bigger than an Ace .
Very poor build. UI is pathetic. Doesn't respond properly. Get rid of those fav buttons on search field, they look lame. Make ur website compatible with mobile browsers cuz app sucks big time. Service is good. Overall app looks like a school summer project which was designed forcibly.
This is a great idea, you hit the bulls eye, how you manage the unruly truck driver fraternity is what decides your future. Prices, service, timely delivery is important
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