Ситимобил: такси и доставка

LLC "TRANS-MISSIA"

About this app

Citymobil is a service for ordering taxis, as well as delivering parcels and cargo. As a popular and accessible urban mobility service, we help millions of people every day, ensuring freedom of movement and offering the best ride or service for any situation:

🚕 Taxi — for all occasions. Various rates - Economy, Comfort, Comfort Plus, Business, Minivan, Child, Multi-Size

📦 Delivery — when you don't have to travel, but still need to hand over documents, keys, or a suitcase

🚚 Cargo Taxi — ordering a cargo truck is now as easy as a taxi, simply by entering your starting and ending points in the Citymobil app.

🪝Tow Truck — you can be sure your car will be carefully loaded, secured, and delivered to your destination by an experienced tow truck driver.

💰 Loyalty program, cashback — we credit 2% of the completed taxi order amount as bonuses to your account. 1 bonus = 1₽. Bonuses can be used to pay up to 20% of a taxi ride.

⏰ Advance taxi booking – you can pre-book. If it's important for you to have your car arrive at a specific time, you can pre-book it.

🏆 In business since 2007
🏆 24/7 customer support

Cities served: Moscow, St. Petersburg, Volgograd, Voronezh, Yekaterinburg, Kazan, Krasnodar, Krasnoyarsk, Nizhny Novgorod, Novosibirsk, Omsk, Penza, Perm, Rostov-on-Don, Samara, Saratov, Tolyatti, Ulyanovsk, Ufa, Chelyabinsk, and others. We operate in over 100 cities across Russia and plan to expand our reach!

Quality control: [e-mail]
For partners: [e-mail]
PR service: [e-mail]
Website: city-mobil.ru

Ratings and reviews

Terrible service!!! Customer support is awful and very rude. The drivers are incompetent and always very late, or their navigation system (GPS) doesn't work properly and they might not even arrive at all, so they will call you and ask you to cancel the order yourself. Prices can jump up to 4 times within a minute of refreshing the app. It used to be a good app 4 years ago, I don't know what happened. Shame 👎🏻

I was charged for simply waiting more than 5 minutes for a taxi to be answered. I cancelled the search and they charged me 🥲. And even support isn't responding.

Terrible service. It appears as if always right is a driver, not a client. Oh, and the app says there is no connection to the internet, although there is one. No credit card is accepted if an order is placed by phone. Payment method can only be changed via app. And true, some drivers charge for waiting immediately and then switch off the phone. PS. Correction. Got refunded within couple days. Two stars back up.

What’s new

Все дефекты устранены, пора обновить приложение и заказать такси!