Pathetic. I was happy to contribute and reported a problem. The response I got was to call a different department. You have the number and relevant information, take the initiative and make yourself. Trying to micromanage the user base is first sign of an incompetent staff.
App works but... App works great. But the response from the city is what sucks! Report a problem 6 weeks ago. In the app, the problem gets updated to "referred to dept" then updated to "closed". The problem is still there! Fricken 6 weeks! Close it when the problem is fixed. Idiots.
Referred to department sounds like we passed the buck. Why don't you require the referred departments to post action taken. Like the rat issue. Has the referred department set traps? Broken sidewalks referred but never fixed. What for the public is a reasonable time to expect broken sidewalks in the most visited area to be repaired. Appears this is a waste of resources
Honolulu 311 App allows me to file a complaint with results in less than 3 weeks, from start to finish! I love it and wish there was an option to contact the Mayor's office to recognize outstanding city employees!
Useless I downloaded this app because it seemed like a great idea. You would think, just take a photo, explain the issue and report it via the app and it will get routed to the respective department within Honolulu..wrong, it doesn't..I submitted an issue with photos and the response was, " this issue falls under the state dept. of natural resources, to report issues, contact them at.. Hello!! I could have did that without an app to report city issues, is this app completely useless? Another fail C&C Honolulu.
Make a report and most the time they claim they didnt recd it. No one even bother to correct the problem you report and sometime you have to make 3-5 report before they even go out and check on the problem. This site is a joke. Wasting ppl time to report any problem on oahu.
Our navigation panel has been completely reworked to give you a better user experience. Icon support has been added as well as collapsable menus. Enjoy!