Every time I use this app I always get "we're experiencing technical difficulties. Please call customer service" Frankly, it's getting old.
I was really excited to finally get the Send Money with Zelle upgrade, but it doesn't work. The app closes down everytime I try to use it.
I love my 5th 3rd app its so easy to use and great at keeping track of my finances.
If the features ever worked, the app would be cool.
Everything is so easy, love it
The old app, (the previous version that had been active for years) made bill paying and keeping track of payments, effortless.This new app has made me rethink doing business with Fifth Third entirely. Due to its lack of information, making it impossible to keep track of anything on a month to month basis, this app has caused an absurd amount of chaos and fees incurred in my finances. I am livid and further angered at the explanation by a representative that if the app is problematic, to start using a written register again. I have used the Fifth Third app since 2003 with little to no issues. The new app has caused not only loss of confidence, but loss of a large amount of money (and credit rating) due to its snowball effect of errors and the subsequent fees incurred. If they want to make an improvement in the app, just replace it with the old one. It never needed "improving".
You asked and we’ve listened.
Introducing Send Money with Zelle℠ a new way to pay friends and family in minutes.
In addition, this update introduces “Offers & Products,” allowing you to view available offers and personalized recommendations, or quickly open new products right from our mobile app.