Love the app, just needs a few tweaks The app is great. It works well, and I haven't had any problems with it. I would like for more detail where the transactions are viewed, like check number and/or image. It would also be great if you could view statements with the app just like you can online. Mobile check deposit functions just like it's supposed to, and transfers work, too. I haven't used online bill pay but imagine it works just as well as the rest.
Check deposit The check deposit functionality is broken. Arguably one of the most important features, it's easy enough to check accounts on site. It doesn't focus the camera and auto rotates the pictures back to horizontal before submitting them. No matter what you do it says there is an issue with the photos. It wounds be nice to have some functionally to be able to preview the image before submitting as well
Mobile deposit Mobile deposit does not work. This was the only reason I chose this bank over others in the area because they claimed to have mobile deposit. It simply does not work. Image error every time. Doesn't take clear picture ever. Maybe just a android thing not sure. Highly disappointed.
Liked it when I had first downloaded it I liked this app when I had first downloaded it. It work just fine. Then one day I went to check my balance on my account the app closes up right after I log in with a message popping up saying "Unfortunately Great Western Bank app has stopped working". I log in again and try to check my purchases and it does it again. This is a daily occurrence with this app and it is getting very annoying. I have sent emails explaining what is going on with the app. Get it fixed and I will bring my rating to five stars
Kicks me out of the app at random times. Sometimes right when I log in, sometimes when I try to view transaction info. Sometimes can't complete log in because "app has stopped unexpectedly." Not much good if it can't display acct info
Deposit Check Sucks No local branches of our bank near us so we can't go in to deposit our checks but every time we try to take pictures of our checks to deposit them it says we need to retake the pictures. It worked once and hasn't worked since super disappointed in this app and this company for not paying attention to its customers needs. People have been complaining about this for months and it's still not fixed. We all have bills to pay! You are going to lose customers including me and my family!
• Fixed user-interface layouts
• Improvements to the Deposit Check function
• Enhancements to the Transfer Funds function
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