Mobile deposit Mobile deposit does not work. This was the only reason I chose this bank over others in the area because they claimed to have mobile deposit. It simply does not work. Image error every time. Doesn't take clear picture ever. Maybe just a android thing not sure. Highly disappointed.
Mobile Check Deposit This functionality works excellently if u adhere to the rules: must be GWB customer at least 90 days, max deposit per check $1000, max deposit per day $2000, max number of checks per day 3
App Doesn't Work The app installs but when trying to log in, the app locks up saying it is "Saving." I can't back out of it "Saving." It's pretty useless and frustrating trying to make it work.
Great for everything except mobile deposit. I try and after three or four failed attempts, I always end up depositing to another bank with a fairly flawless mobile deposit app. I prefer GWB over the other bank, but mobile deposit is just to frustrating on this app.
Check deposit The check deposit functionality is broken. Arguably one of the most important features, it's easy enough to check accounts on site. It doesn't focus the camera and auto rotates the pictures back to horizontal before submitting them. No matter what you do it says there is an issue with the photos. It wounds be nice to have some functionally to be able to preview the image before submitting as well
Mobile Deposit Doesn't Work Deposit check does not work. Image error EVERY TIME. Bill-pay doesn't work. None of the payees that I've set up on their website are visible on the app. Really, the only thing this app is good for is viewing your balance. Get it together Great Western! Note: FOR THOSE HAVING TROUBLE LOGGING INTO THE APP: THE APP PASSWORD IS NOT THE SAME AS THE WEBSITE PASSWORD. When you setup the app for the first time, it prompted you to create a password. Use that password to login to the app. It is stupid that the two passwords aren't synced, but that's the way GWB's backwards tech works.
• Fixed user-interface layouts
• Improvements to the Deposit Check function
• Enhancements to the Transfer Funds function
Great-West’s GroupNet Mobile lets you take GroupNet for Plan Members with you.
Fast, secure and free, Western Bank’s Mobile App lets you check balances...