Extremely Frustrating I was trying to book a car from Colombo International Airport. The dates were perfect, cars were available. But when I select to book the reservation does not proceed, it says 'please select a correct location'. I contacted the customer service center. They were in a hurry to escape. Pathetic service! Disappointed! Though Sixt car rental is expensive. They have a prompt customer service!
Older version better Before you were able to book the insurance cover on the app seeing exactly what you be charged before renting .now you gone backwards making it less transparent .what you hiding so your sales guys at the desk can earn more in commission .
Why bother? The app only provides you with VERY basic options. You can book, manage your booking (if you're lucky enough for it to actually find your booking, in spite of using my booking reference, name, email address and date of hire!! FFS!), find hire locations and find numbers for customer services. All of these functions are much simpler on the website. This app doesn't allow you to use any deals, vouchers or upgrades. I can't change a booking as it refuses to find my booking but the website managed it. Pointless.
It's Okay seen better. Booking date/time still in German with no way to alter in settings. Have you seen the Enterprise rent a car App? It's fantastic! Time for a upgrade please Europcar
I don't like it It searches for minutes the Europcar office near the current position. First problem: I never search near my position but rather were my flight will land.Second problem: there isn't any option to insert the Europcar office until the local office has been found.So there is no way to use the app inside a building where there isn't sat coverage
Works very well now, after a faulty start, but the developer has been really proactive with excellent support, originally could not get past car selection stage, but now that has been fully corrected - Well done! Also I checked the accuracy of the mobile app, against the main Europcar webpage, and prices were identical. The usefulness of this app, is it is quick and easy to use, and it also holds my Privilege Program information.
"With this new app version you are now able to select the protection package which best meets your needs during your booking. We have also improved the location finder reactivity and made a few performance improvements.
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