No point The app works fantastic but when you go to pickup the car the would just Fob you off by saying there's no car other some other excuse. I believe stores have target to achieve that's why they don't bother much with online customers.
Complaints This review is meant for users to describe their experience with the app, not europcar, but from the way I see it, everybody is complaining against europcar, and here I would like to add another dissatisfaction to their list, it is 2016 and with businesses going 24/7 europcar still has branches that close at 3 pm, how convenient for the employees, and inconvenient for the clients.
First time use nearly ended in disaster! I needed a car in a hurry when mine broke down. Downloaded the app and made a booking. You would think that's brilliant - WRONG! To when I got to Europcar I was told no car was available, and that the on line booking system on this app was terrible. I was lucky that the outlet took pity on me and gave me another vehicle two hours later. But this application is not something to be relied on. Avoid.
Times in German, Unable to Change Booking date/time still in German with no way to alter in settings. Have you seen the Enterprise rent a car App? It's fantastic! Please fix europcar.
Really cannot understand the negative comments, the app works brilliantly well, last week made a reservation whilst waiting for my flight, took less than 2 minutes, immediately received a confirmation email, 4 hours later drove the car away - what more can you want! Also it stores my all my driver information and card details, and prices are competitive.
Too expensive The 4 day rentals i looked at..cheapest is €450+ . No thanks europcar, im not trying to get scammed
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