The app never works. Can't find a location, but it keeps sending notifications (we miss you) Europcar it self has the worst customer service I have every experienced!!! All the staff members have a bit*ch attitude and are very unprofessional. You get exactly what you pay for.
This Europcar app is shocking! Don't waste your time. You cannot view any account information or current or previous reservations. And you struggle to make reservations. Be better Europcar - it's 2017 if you didn't realise.
Just installed it. It can only find my booking in 1 of 3 ways, despite using valid information. And when I try to add my rental to my calendar, it keeps crashing!
I never got past the Find a Location page - had a blank dialog box showing only "Ok" & couldn't click on anything after that. Uninstalling!
Absolutely useless! ... for booking. Expect your selection to be unavailable. The entire booking process results in an email with cancellation and a vague response at a seeming unpredictable time - don't bother using it!! This app is totally useless, your vehicle booking can be unconfirmed for 48 hours, no support, cancellation without so much as a call to keep your business!
Not showing my active bookings... start screen only to make new bookings... very disappointing. I doubt this app was evaluated in point of customer service.
In this version we've got some great new features to optimize your experience:
- a new dashboard to help you find and manage your bookings
- access your account to book faster, with all your details
- the final step of your booking has a new design making it clearer and easier to use
- We've fixed a few minor bugs
Thanks for using our App. We make regular updates to improve your experience with Europcar.
** If you like our app please consider taking a moment to write a review **
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