HORRIBLE cancellation process requires chat for IOS or a terribly designed, glitchy email process for Android. Expect to waste a ton of time and probably get ripped off if you ever want out of this scam. Oh, and their response below makes things worse, not better. It's interesting they can respond to negative feedback faster than they can cancel my account, and if Facebook is an option why am I finding that out here?
Impossible to cancel. Feels like a scam / extortion. On Android, clicking Cancel takes you to a web page that shows how to cancel using iOS! Following the instructions there for non-iOS users sets you off on an infinite loop!
You now have the ability to use a class credit and pay an extra fee to go to the same studio more than 3 times. This is a great however you can't use your app to book the class using the credit/pay the fee. The studio is "grayed" out and won't let you select it as an option. This needs to be fixed.
A ridiculous scam. It is impossible to cancel your account without speaking to the company, and while trying to do so the app created a second account and charged me for it.
Overall the service is good value, however the app leaves a lot to be desired. Need classes to sync with my Google calendar, bookmark classes, search by instructor and keyword, search by location and not just "neighbourhood", and add option to send updates 12, 6 and 1 hour prior to the class
They essentially stole my money and would not allow me to cancel or use my class passes!
- Bug fixes and performance improvements.