ByNext:Laundry & Home Cleaning

ByNext

About this app

ByNext is your all-in-one lifestyle cleaning app — for laundry, dry cleaning, home cleaning, alterations, and sneaker care.
Trusted across New York City, Brooklyn, Queens, Washington DC, and Los Angeles, ByNext delivers premium, on-demand services with speed, clarity, and care.
Whether you're managing a household, juggling work, or just tired of chores — ByNext gives you back your time. Beautifully designed, fully upgraded, and always on your schedule.
What’s New:
• Sleek new design for a smoother experience
• Sneaker Cleaning (NEW) — from deep clean to full refresh
• Real-Time Price Estimator — know the cost before you book
• Item-Level Selection — total control over your laundry or dry cleaning order
• Detailed Home Cleaning Booking — book with clarity and confidence
How It Works:
• Download the app and create your ByNext account
• Choose Clothing Care or Home Cleaning
• Customize your order and select your pickup or arrival time
• Sit back, relax — we’ve got the rest



Why ByNext?
• Same-Day Pickup & Delivery
Book laundry and home cleaning on your terms — 7 days a week.
• Transparent Pricing
Our built-in estimator shows the cost upfront.
• Expert Care
 Dry cleaning, wash & fold, alterations, and more — professionally handled.
• Sneaker Cleaning (New!)
Perfect for white leather, canvas, mesh, and high-end styles.
• Home Cleaning, Made Clear
Select rooms, tasks, and extras — no confusion, no surprises.
• Real-Time Tracking
Watch your cleaner or delivery arrive live on the map.
• 24/7 Support
Real people, ready to help — anytime.
Laundry & Clothing Care Services:
• Wash & Fold
• Dry Cleaning
• Laundered & Pressed Shirts
• Hang Dry
• Alterations
• Sneaker Cleaning
• Express Services
Home & Office Cleaning:
• Standard & Deep Cleaning
• Move-In / Move-Out
• Office & Commercial Spaces
• Add-ons: Inside fridge, oven, windows & more
What Users Are Saying:
"The best decision I made all year. My weekends are mine again." – Nicole, NYC
 "Laundry comes back fresh, perfectly folded. 10/10." – Aaron, Queens
 "Flawless sneaker refresh, even on suede." – Jae, Brooklyn
Where We Operate:
New York City · Brooklyn · Queens · Washington DC · Jersey City · Los Angeles
Not in your neighborhood yet? Request ByNext at bynext.co/locations
ByNext. Effortless Living, Expertly Handled.

Ratings and reviews

Seemed like it would be really useful, I downloaded it to use my buildings lockers for this app, but no matter how many time I type, retype, double and triple check it won't accept any of my cards as a payment method. Just says error try again. I have a feeling it's because my name is hyphenated but I really can't see any other reason it's failing. I've closed and restarted the app, and the help chat doesn't actually let you type your problem or connect you with a real person

This app is not intuitive. After setting up an order there was no confirmation message so I assumed it didn't go through. After a couple of times trying I went to the home screen and realized the app has scheduled 3 pick ups at the same time in the same address. I deleted 2 of them but I understand that there is a limited number of cancellation so it's annoying I had to put some because of the bad interface design. I also wanted to edit comments in the order because I discovered a stain I wanted them to treat but it's impossible to add pics or comments to an order already posted.

First, let me clarify. Your concierges are 5 star and they should get every credit in the world. It's a shame that you won't let us tip what we want because I would give so much more. Second, I want to note that while I've previously loved this service, I've had a major problem. This is that you don't communicate delays or changes in hours until orders have been picked up. I placed an order for Friday pickup/Saturday delivery because your app gave me this as an option. It wasn't until you had my clothes in your possession that you deigned to tell me that you don't do weekend hours. Why was this an option on the app if it's not possible? This is incredibly misleading. Previously, you also failed to communicate delays in returns. Most companies communicate this stuff on their websites prior to people placing an order. I don't understand why a modern company would fail to do this. People don't place orders for 24 hours if they don't expect things back in the same 24 hours. If there are delays or changes, these need to be made clear up front and you shouldn't still be giving people the option.