App has a flaw, sometimes does not send the code. The service of INDIAN RAILWAYS, flawless !! Appreciate the efforts towards making India cleaner. Thank you Indian railways.
I was asked to give feedback on cleaning even when no one came to clean the coach after two and half hour. VERY DISAPPOINTING 😖.
Response was quick but the person was very rude and was more concerned with satisfaction code not with the problem. A good initiative from railways but the staff needs to be more hospitable. (Shatabdi Express)
Very bad app by indian railway. I requested cleaning service for toilet in train number 12530. But the app show that we don't provide service in this train. It means passengers have to travel in bad condition and bad smell. If railway doesn't provide service than why the coach mitra and clean service has been started?
This is very good app. Any complaints regarding railways coaches is resolve (or we will get satisfactory reply if it is getting delayed) in very short time. Bingo for this app.
FULLY FALTU. When i have registered a complaint it is showing " your train (12390)is not covered by this service.
Multiple Type of requests can be submitted through the new application.
Train Running Status Live, PNR Status, Live Train Status - Railway Enquiry