I've previously used the app and felt satisfactory for the immediate response but today, my berth was right next to the washrooms in 3AC tier and the AC was sucking the bad odour as the door in the coach is faulty... and when I tried to lodge a request it shows that the service is closed by 10pm...So they mean to say that we need to sleep in such a condition???
This is very good app. Any complaints regarding railways coaches is resolve (or we will get satisfactory reply if it is getting delayed) in very short time. Bingo for this app.
FULLY FALTU. When i have registered a complaint it is showing " your train (12390)is not covered by this service.
Bathrooms cleaned just in minutes after logging complaint.. Very helpful.. thanks to Suresh Prabhu amd Modi for such accountability in governance..
Response was quick but the person was very rude and was more concerned with satisfaction code not with the problem. A good initiative from railways but the staff needs to be more hospitable. (Shatabdi Express)
Actuall matters is not solved .......this is only cleaning app ......not repair app .....passenger facing problem with no fan service .....but no body cares
Multiple Type of requests can be submitted through the new application.
The highest-rated & most-installed app for Indian Rail Info & online tkt booking
Hotfoot - Indian Railway IRCTC PNR Train Enquiry App, Metro Routes, Find Cabs