WellSky Personal Care

WellSky Mobile Apps

About this app

Minimize the day-to-day burden on caregivers and administrators with the convenient, user-friendly, WellSky Personal Care mobile app (formerly ClearCare Caregiver Go). Users can easily manage schedules, shifts, tasks, and profiles from the convenience of their mobile device. Designed with caregivers and administrators in mind, the WellSky Personal Care app makes delivering quality care — not the paperwork — the priority.

Ratings and reviews

Crashes often with "an unrecoverable error" that requires an uninstall and reinstallation. I can't tell you how many times I've had to do that. It's tedious, it rarely picks up on location, saying I'm over hundreds of meters away when in the house. When the app does work, it runs so slowly that it times out. Would never use it if it wasn't a necessity for work.

App often crashes, leaving caregivers to rely on telephony. There are too many windows to get to where you need to go, making your tasks take much longer as you have to wait for each page to load. The GPS feature lags, so you'll be ready to clock out at the location, but it'll have to buffer a couple minutes to figure out where you are. Many times when you've submitted a general comment, it'll say you submitted it, but it won't appear so you have to close the app and login again to see if it did

Within the last 6 months, I will be standing next to my clients in their house or in front of their house and the app reads, " can't clock in/out too far from client's house" This happens with all my clients otherwise i would assume it was service related. Coworkers also have had the same issues. We were told to update and uninstall and reinstalled and the app worked correctly for a little over a week and then went right back to not determining location. It also registers notes slowly, lags

What’s new

Calendar improvement