False advertising. Items are initially listed as $6.99, and compared to "competitor prices" at $11-$13. When you do click through to check out, the app adds service fees, taxes, delivery fees etc that brings the prices to the same, or in some cases more expensive than the competitor's prices (which would have included these fees). What's worse is after my initial orders, the prices for the same items were no longer $6.99, but upped to $7.49 or $7.99. The whole experience u just feel cheated...
4 people found this review helpful
February 9, 2022
Hello, thank you for your response. Most of our meals start at $6.99 and have increased by $1.00 or $2.00 due to cost increases for restaurants. We are much lower than other competitors and we strive to keep our delivery & fees low to pass them onto our customers. We optimize to bring you the same meals from local restaurants, but for less.
This app is in clear need of a professional developer. It's apparent that this was made on an extreme budget, and without a UX professional. The service has been good, but the experience of trying to book meals is aggravating. It's the app equivalent of booking a flight on Ryanair: cheap, but what you save on money you pay in suffering.
15 people found this review helpful
November 18, 2021
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at firstname.lastname@example.org.
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This review has been edited and downgraded from 4 stars to 1 star The 6.99 promo didn't last long, so it seems like a "bail and switch" set up. Now, there's an additional fee if one doesn't order more than one meal per order- which means there's no discount. And they don't give refunds for their monthly service - but refer to their "terms of service" but don't mention how they changed their own "terms of service." Laughable. Look be honest about your biz model. No one has time for nonsense!
5 people found this review helpful