My Club Med

Name: My Club Med
Availability: InStock
Rating: 2.7857143878936768 (423 reviews)
Author: Club Med

Club Med

2.8

423 reviews

100K+

Downloads

Everyone

About this app

Do you have an upcoming trip or are you currently at Club Med?
Log in to My Club Med with your file number or customer account and find out more about your resort!
Find the dresscode, the program, the GO team and more...

Updated on

Mar 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.8

412 reviews

Darren Ho

February 23, 2025

This is ridiculous, I am unable to get past the login page for the app. Contacted supported and showed them a screen record of my problem, followed their steps for reinstall and phone restart. Problem still persists. Solution provided to me was a dismissal of the issue that I am facing and a "apologies for the inconvenience, alternatively you may login via the website instead". This is really disappointing My trip starts in 7 days, please at least attempt to sort this out.

2 people found this review helpful

Club Med

March 6, 2025

Hello Darren Ho, thank you for your message and sorry for the inconvenience. We have released a new version on February 27th, could you please update your mobile application to the 10.4.0 version and let us know if you are still facing some issues? Thank you for your understanding. The Club Med App Team

Sarah Tan

January 15, 2025

The app keeps crashing every time I try to use it within 30 seconds of opening. It pops up with 'oh no... we couldn't connect you. Please try again soon'. Very frustrating

Audrey Lim

January 6, 2025

It used to be the go-to app prior and during all Club Med stays. Since the update, I can't even get past the login page! Please fix the bug and bring back the great app again!

2 people found this review helpful