You need to modify this app for customer convenient, who up to date charges fees for checking balances? It ought to display a mini statement once I log in. There needs to be an option for checking credit limits. I thought coop was a great bank in terms of Customer Satisfaction but I am thinking otherwise. Fix these issues
This is the shittiest app that has ever been developed.It can't help you when you urgently need cash,which is already in your account.Charging too high for services.Pure extortion co-op.PURE EXTORTION! I'm closing my account as soon as I manage to withdraw my money.I'm disappointed.
You are the most expensive bank in kenya, how do you charge us for having our money in your bank, checking balances and even receiving notifications. If you have cooperative bank as the only your bank, kindly try any other bank, thank yourself latter after you get your one year statement. You will have saved like 10k.
Takes ages to verify pin then tells me to re-enter pin while a wrong pin is directed immediately. It also does not reset wrong pin attempts now I have two wrong pin attempts if i am locked out i will uninstall the app.
The worst mobile banking app ever EAZZY BANKING is free and has a friendly user interface why should I be charged to view my balance and mini statement
The app in unreliable. Internet failure every time. The new updated version is the worst.
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