Won't give above a one star till the app gets fixed. It won't even cont your pours once you hit nine, and then customer care doesn't care enough to look into it, just sends you a generic email back saying it's your fault not our machines yet I've tried it on 5 different ones over a week and didn't get my last pour at all.
Nice idea, but I didn't get credited for a couple of pours toward the gift card. This poor rating is mainly due to the Customer Care team. They have been pretty useless. I've wasted so much time writing those fools, even giving them details on the errant days, only to get the runaround for over a month now. Coke needs to upgrade their CC staff immediately.
Hasn't given me my last 4 fillup credits. The idea is great and got me to go places that had a free style machine but if it doesn't this app is pointless. I reached out to customer support multiple times who have now had 3 different people reply back each not helping but saying "someone is looking into it."
When I scan the barcode it allows me to get my drink mix but freezes the machine touchscreen for the next user. Tried different restaurants but with the same results. Store employee has to reset the machine and is unusable for 10 minutes or so. Also, consistently doesn't credit pours. Galaxy S7 w/ Android 7.0
Not accurate. Doesn't display ALL your favorite drinks. Mainly your mixes. Not just your ref favorite like BARQS. Didn't work for my Amazon gift card. I went 5 different days, and only got clocked with 2. Emailed, no response. Facebook message with the coke freestyle and they said make sure I was logged in. As if I were an idiot. Stupid app. Not worth my phone memory.
I only had 3 days to get my last 3 pours, and it wasn't registering! Very frustrating, especially since it didn't register a pour a few days earlier, so I should have actually only need 2 more pours. For the next period, it hasn't accepted my pour yet, debating whether or not to uninstal
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