My Intercom-Intratone

Cogelec

About this app

My Intercom is an app that allows you to speak to your visitors via your smartphone or tablet. Whether you’re connected to WIFI or 4G**, you will be able to receive video calls.

* Receive access requests

Even if you’re away from home, you can now talk to your visitors. You can choose whether to open the door or not. It’s simple and efficient.

* Manage your devices

You can add one or several devices to use to open the door. Got a new phone? Don’t worry, you can add or delete devices that are set up to receive video calls.

* See your history

This feature allows you to view your video call history. It gives you the chance to check who called in case of any doubts.

* Installation

First of all, it’s important to check that you are eligible to use this app. The app is part of the Intratone product range. Make sure that your landlord, property manager or owner offers this service.

Don't your calls come in video?
Video calls require high-speed internet access (3G, 3G+, 4G, WiFi...). If your app does not have access to the Internet during the call, you will be contacted in audio. In this case, you can open the door with the * key on your device.

Some flip cases or covers, such as S-view, that allow you to view the smartphone's screen by area or transparency, can block calls and are therefore not compatible. In case of malfunction, consult the smartphone manufacturer.

Got a query? Feel free to write to us and we’ll get back to you.

(**) Using the mobile internet network provided by your phone company during a video call may result in additional charges.

Ratings and reviews

Absolute rubbish app. Worked for a whole of 5 minutes maybe. Doesn't ring anymore, I'm constantly missing deliveries because I have no idea anyone's ringing our doorbell. I have tried force stop, restarting my phone, turning notifications off and back on again, reinstalling, nothing helps. Completely useless to me now. Latest reinstall doesn't even let me past the phone number entry screen. FIX IT PLEASE!!!

It cuts my battery life by third just like that. I have to charge my phone during day now. What's a secret? How did you manage that? This app is using my phone for mining maybe? It might be mentioned in TOS. Should I learn French or pay interpreter? The app is blocking sound notifications for sms, Viber, WhatsApp, emails. When I pause the app, those works. Here is not enough space to describe all problems. I experienced all that are described in reviews. Update the app, it's bad!

Lately the app has been causing issues with other notifications. Which is to say, other notifications go silent for some period of time after accepting a doorbell call through the app, which is wildly annoying. I think this is caused by the latest update. Otherwise it works okayish.