Very good app for tracking BTC & ETH prices. Buying, sending,and recieving bitcoins is easy. User Interface is well thought out. My only issues are that I can only buy $150 of bitcoin per week, which is an extremely low amount, and that there is currently no way to sell bitcoin through this app in Australia. If these things change i will glady change my review to 5 stars and make this my main app.
Very nice in the begining, I was so excited, but only in the bigining. Till I start realizing things. Like my ETH mine cannot do transfer on ETH wallet. After a week minening I found this the hardway. After I got few thousants in BTC and ETH ... Ops I found I cannot withdraw any money in Canada. Next, Customer support if you lucky you get some answer but not aways. My hearth is broken , could be so nice if this works for Canadians .but it is so so. From 5 start review I am giving 2, I really hope that there will be improvement and I will give my 5 stars back.
Lots of hidden fees. There's a fee for depositing money via direct debit, then there is a fee for buying and selling bitcoins. To top it all off, you cannot easily withdraw your money if you use sterling or usd. You have to transfer them money via international bank transfer so that they can transfer your money. Overall this cost me £10 to transfer and I still haven't gotten my money. There is no warning of this anywhere until you have already sold your bitcoins and want to withdraw your money.
Honestly I'm going on a week of trying to get customer service to get back to me. They've take such an easy task and have been the least helpful company I've ever been with. I have a transaction that failed and my account t is locked in limbo. Customer service git back to me a few days in and suggested I load more money from an outside source and the system would recognize it and adjust the balance. After that didn't work I can't get one person to get back to me. It's awful. Do your homework find someone else. Imagine having hundreds of dollars that you can't spend for weeks. Unbelievable. Terrible, awful company.
Easy to buy very if not impossible to sell, specially if non-US based. Fees are okay but the support is non-existent! Terrible support.
Every time i try to buy with my card it says "merchant does not support this transaction." there is not anything on the website that explains why.... Sometimes it works sometimes it doesnt. Being glitchy is annoying and makes me feel i cant trust the app. Its easy to use but ill be looking for another btc currency exchange
In our effort to be the best platform for buying and selling digital currencies, we've made several bug fixes and improvements.
• Price alert crash in different locales
• Payment method not showing up in buy/sell for certain users
• Last chosen crypto currency is saved from charts
If you have any issues, please feel free to contact us at firstname.lastname@example.org
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