Comarch Mobile is a package of five solutions used to provide comprehensive support for customers from many business branches. Comarch Mobile includes: Management, Sales, Tracking, Service and mPOS.
Comarch Mobile Management is dedicated mostly to managers and regional sales managers. It can also be used by employees managing car fleet in a company in order to monitor current location of employees, browse routes registered by them and define individual work statuses required for reporting. Comarch Mobile Sales application is designed mostly for sales or medical representatives. Comarch Mobile Tracking allows for registering and browsing routes travelled to customers as well as efficient communication. Comarch Mobile Service is an application for employees of maintenance departments, who execute inspections, assemble and repair own devices as well as devices sold to customers. Comarch Mobile mPOS is an application for cashiers and sales assistants in stationary stores as well as in pop-up stores, that is islands, corners and regulars stores in shopping malls, which may be temporary.
Comarch Mobile Sales streamlines work of sales representatives, enabling, among others:
• Access to complete product offer, along with images, description and all commercial conditions defined in ERP system
• Access to full history of transactions, payments and contacts with a customer
• Processing of sales transactions of preselling type (registering orders and quotes when visiting a customer)
• Processing of sales transactions of vanselling type (processing sales transaction when visiting a customer) by means of issuing invoices, receipts and SO releases along with printing documents or printing them on receipt printer
• Processing foreign transactions
• Handling of advance invoices
• Handling of deposits, sets
• Debt collection – completing receivables and payables and controlling credit limit
• Printing of documents on mobile receipt printers, thermal printers or with customer signature on laser printers
• Sending of PDF files with document printouts
• Effective planning and executing of sales calls with the use of call patterns defined in ERP system and an intuitive Calendar
• Using of many types of sales call elements (which enables using the application in many business branches), e.g. questionnaires, report on competition, product availability report, merchandising, releasing marketing materials
• Registering of meetings and phone calls and thereby, providing full information to the Headquarters about activities towards customers
• Executing of tasks scheduled by supervisor in Comarch Mobile Management
• Registering routes, indicating defined tags and using the instant messenger (available together with Comarch Mobile Tracking).
Comarch Mobile Sales is available in Polish, English, French and German.
Comarch Mobile cooperates with Comarch ERP Standard, Comarch ERP XL and Comarch ERP Optima.
The demo version delivered along with exemplary database allows for getting familiar with full functionality of the application, except for dedicated keyboard, synchronization with ERP system and online reports.