
KileyJo
The fees are absolutely ridiculous it's bad enough we struggle with our loved one being incarcerated but then u gouge us with fees for everything. How bout making it so we can buy everything at one time for one fee instead of a fee for each thing. To buy visits phone time and texts u have to have at least $15 if not more for individual fees
7 people found this review helpful

Emily Zahnter
this app is horrible. u have to buy everything separately ( visit money, email money, text/chirp money, phone money, ect.) with separate fees wich are like 5 dollars or more for just the fee each. I tried for hours to visit remotely from my phone and my laptop neither worked. there's a help button that literally doesn't have any options except a message saying "make sure u have internet connection" wich I do. I've tried on two separate phones and on two different internet connections with no luc
13 people found this review helpful

Austin Gera-Curry
Why does this app need to access other nearby devices in order to work? I'm just trying to talk to my buddy who is in jail. Shouldn't need to sign all your information away to use this app let alone connect to other nearby devices. Make sure you read the terms. Very scummy and devious. Just like our court system. Not surprised. There's also no way to delete the info you share. Inmate sales shame on you.
32 people found this review helpful