XFINITY Home

Comcast Cable Communications

About this app

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. It’s quick, easy and always available on your smartphone or tablet.

FEATURES
- Remote arm and disarm
- Real-time text and email alerts when alarms are triggered and motion is detected*
- Remote video monitoring*
- Lighting and thermostat control*

WORKS WITH XFINITY COMPATIBLE DEVICES*
- Thermostats: Ecobee, Carrier Cor, Zen
- Lighting: Philips Hue Lights, Lutron Caséta Wireless Light Switches and Dimmers, Sengled Element Touch Bulb, GE (Jasco) Wireless Light Switches and Dimmers, LIFX Lights
- Locks: August Smart Locks, Kwikset SmartCode Door Locks

REQUIREMENTS
- Wi-Fi or 4G cellular internet connection
- Xfinity Home service
- Xfinity ID or Comcast.net email address and password (Need your Xfinity ID? Go to https://www.xfinity.com/support/internet/create-xfinity-username)

*Purchase of additional hardware may be required.
Disclaimer: Not available in all areas. Restrictions apply. Service and equipment sold separately. Services and features vary based on service package.

Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at www.xfinity.com/privacy/manage-preference

Ratings and reviews

The app is incredibly frustrating. It takes several minutes to connect to my home system despite having decent internet bandwidth based on a Google speed test. The control of the thermostat system is ridiculous. The app will tell me the AC is on and set for 68 in the middle of winter when the heat is on. It seems like there is a complete lack of quality assurance at Xfinity.

Totally disappointed. I have paid for Xfinity Home for about 3 years. I have 3 cameras (1 on 24/7 recording). I have lots of sensors and motion sensors. The biggest problem is this damn app. It sucks and takes forever to load. On various occasions the video does not load although I have a great data connection. Customer service sucks as well. I don't feel safe with this app and Xfinity Home. It's not dependable at all. Also when you link stuff like garage door or thermostats it sucks.

After 3 years of using it I can finally say that the last update was worth it! now the app opens up and connects a lot quicker and loads everything a lot faster, 3 years too late but it's finally here, thank you. next one on the list is to not sign out users every time the app updates. I hate updating the app just for that reason, and I have tried different phones, makes no difference.

What's new

This update includes bug fixes and other improvements that enhance the app's overall performance.