Cameras timeout After a couple of updates the camera still time out on the app.Cameras are useless as they keep timing out, please add the option to disable timing out. Cameras also have lag. Please add an option to disable the timeout.
99.5% of the time it does not work!! It's a shame you pay the amount of money to have home security and you expect it to work everytime you go to use it, not just sometimes. I am sure if I only paid my bill sometimes Comcast would have a problem. The camera rarely loads (always says buffering) and when trying to set my alarm it says my tablet lost connection. I check the network connection on the tablet and it is fine. This is just a huge disappointment and upsetting it rarely works like it's advertised it should!
Electrician Great system but if I could control the surveillance and rewind if I need to catch someone who has stolen something and if I need to find where on my surveillance system I can't right now, is all I can do is record for 15 minutes at a time
New app This app is awesome. I love that I am able to disarm my alarm from my car. I've always been an Xfinity and Comcast fan and long time customer
Camera won't load on app...STILL! I was told by a Comcast representative that the camera isn't compatible with my version of Android 6.0 for my LG G4. This is ridiculous. It used to work when I first got the security system and for some reason isn't compatible with Android 6.0??? Update your app to make it compatible!!!
GREAT This app is real easy to use and very helpful great that you can watch the camera off your phone
· Bug fixes
Provides access to account, outage and service information for XFINITY customers
Access your favorite features using the XFINITY Connect mobile app from Comcast.
Finding and connecting securely to XFINITY WiFi hotspots has never been easier.
A remote service app that provides control of your security system from anywhere
Close, Open, get Notified or simply Check if your garage door is open or closed.