Falls short as usual I really am dumbfounded at Comcast. I switched from ATT after I moved. I felt " it can't be as bad as everyone says" and "the customer service can't be that bad". Let me tell you it is. If they didn't have the government creating a monopoly for them they would be out of business. Yet another reason to avoid socialism. I even went to the store to see a "specialist" because nothing was done properly over the telephone. Still the "Special Ed" rep at the store couldn't do what they told me they did.So disappoin
Works fine & quickly! The pricing of the internet equipment and use is a bit overpriced, but it is blazing fast and about 96% reliable. I don't have a problem with xfinity.
Status unavailable. All my boxes report the message "Status unavailable" except the main box. I can't get any information on them because of this error message.
Great for more than just paying bill Fixed issues with app. Allows me to go in to all my comcast equipment and diagnose and trouble shoot X1 boxes, my router and modem and adjust wifi preferences. Love it!!! Good job. Can set up wifi router channels via phone, troubleshoot internet, voice, and cable all via this app. And view/pay my bill. But the technical assistance allows me to try and fix problems rather than bother with India...I mean Comcast.
No way to change services or email xfinity with complaints Once they have you they have you. There is no way to get rid of features on the app. I then called, waited on hold forever, and was eventually connected to someone I could not understand. I just gave up and am continuing to pay for the channels. Tried to find an email address to email the customer care and no such luck. The app is as bad as the company.
All We Need Xfinity gives us all we need with a great price package: Cable, Phone, Internet, & Home Security. Love having the ease of use of the app for all these services especially the Home Security. I have everything I need at my fingertips.
Support for Fingerprint authentication to view your bill if logged in after 30 mins
Updated look and feel for the Settings screen
Updates to Service Status
Updated customer surveys
Various bug fixes and other improvements
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