Excellent for quick information Few years ago I would have been one of the first people to grab a pitchfork and torch when dealing with Comcast customer service, but this app helps me deal with some issues such as outages without having to make a call. Easy to use and really useful.
Awsome admin tool I love that you finaly got an admin tool for online instaed of havine to hard line into the device. I can rest the device with out having to get up and even a few simple trooble shooting steps in there for common problems this app is perfect. I hope that it gets left the way it is right now
Great for paying the bill It works well for paying the bill but it has a few problems itself. Shows my set top box isn't activated so I can't do much with it there. Also, once my set top box was activated my Internet portion of the app disappeared. It's strange because both my Internet and my cable are both working properly. If they worked out the bugs it'd be a great app to use.
For the reset features alone This app will save you all kinds of time. Need a reset of your WiFi on the IP's end? You've got it here at the touch of a button. Is your cable acting weird? Grab the app, it will let you know exactly what is going on. A must if you are a customer.
Made a payment with the app to restore our services because it was "free" instead of calling and paying the extra few bucks for doing it over the phone. Whenever I pay the extra few bucks my services are restored about 5 minutes later....using the app they are telling me 24 to 48 hours till it will be on. Don't really know what the difference is used the same card I always do, now I have to wait! What a joke and a ripoff. Using this app was worthless to me..just pay extra and have services immediately
Only a few useful features Thought i could change my service plan, view what's my current plan etc, but not really. Only basic payment and device info. There are other features but those are rarely used features, don't know if this app was thought from a customer perspective.
* Fixed an issue with making payments, storing a payment method is no longer required for immediate payments.
* Various other bug fixes and improvements
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