A lot of info n thats it A decent amd it works to give you general information about your account, but no way to get any problems resolved. The app will say the tech is there got service but the tech calls 5 minutes later n hasn't even left his shop.
No longer works and no support Used to work really well. Now you're just sent through a loop of logging into your account on the web and back to the app and to the web again. Tried emailing the developer and got delivery failure error right away. What good is the email link if it doesn't work?
Easy way to pay my bill I do like to use this app as a way to pay my bill via my smartphone or tablet. My only small complaint is that the app doesn't turn to landscape on eiher my tablet or smartphone when it's held that way (on it's side)... it seems to be only made to work in portait mode (held vertacle). If it had that option, my rating would go up. Still, this app helps make it easier to make my monthly payments.
It's helpful. But needs work! Need to have an email address added to the support contacts for customers who aren't in a hurry. Also, it would save a lot of time and effort if you would do something to alert the customer ON THE APP if they are experiencing problems with connections or signal due to an overdue account!! With the these that it does have, it's easy to use and helpful in a lot of ways.
Too simple I can only pay my bill and see if service is out. The chat never works and I can't check the email they assign me through this app. Over all the company is too expensive and is monopolizing the Internet in Chicago.
Name for Xfinity app "My Account" Such a stupid way to name the app. I could never find it amongst my almost 100 apps until I saw Xfinity stupid naming. Also, Xfinity wifi is named "wifi" and Xfinity home named "home"...which I guess makes sense if Xfinity is the only thing you do with your mobile device.
· Initiate an X1 System Refresh to fix common problems
· Manage automatic payments
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