XFINITY MY ACCOUNT This is one of the three or four apps I have. It is difficult to find anything to complain about. To make a long story shorter. I am 68 yrs old and I have had every cable component possible. In the past, there was always something I did not like.....you know, just live with. I have found an entire system I CAN LIVE WITH. I hope you find the same satisfaction as I found. God Bless!
Just CALL! Will allow you to send signal to box for restart & that will temporarily resolve issue. But DON'T use the call back. The app said it would be about 12 minutes... The call came in just min before an hour wait. I was immediately placed on hold by automated sys for another hour before I hung up & called. When I called the number directly someone took call within 3 minutes. I figured maybe there were issues with the service overall & people were calling in, but no. Just a bad app feature.
Constantly crashes The app crashes over and over. It also says there are no outages in the area, even though there are. Support is pawned off to Twitter (probably a good thing since it won't crash on you)
Worthless JUST downloaded this app so I could pay my bill quickly and easily..payment won't even go thru. tried 4 different times. what a joke!! would give zero stars if possible.
APP NO LONGER WORKS... App no longer recognizes correct name of the box, not longer can reset box from app...
Login Issues Can't log in from app. Also confuses my account with an old one from time to time. Would love to pay my bills from app but am being led to sign in from a PC at the users inconvenience.
- Ability to retrieve your WiFi password for most XFINITY gateways.
- Your network name (SSID) is now displayed for XFINITY gateways.
- Improved internet troubleshooting.
- Option to give saved credit cards nicknames.
- Discover other XFINITY apps and install directly from XFINITY My Account app.
The XH TPS app is intended ONLY for customers that have an Xfinity TPS system.