I pretty much only have the app out of necessity, at this point, as the certificates I need to connect to secure "XFINITY" hotspots are in the app. In my experience, it's true that you need to have the app installed in order to connect to the secure "XFINITY" hotspots, but the app has never "automatically" connected me to anything. I always have to go to my device's wifi settings to select the Xfinity hotspots. For nonsecure "xfinitywifi" hot spots, my device can connect without any further involvement from me, but for the secure "XFINITY" hotspots, I still have to enter information on my device, including what kind of EAP method and phase 2 authentication to use, the domain of the certificates, and my account info. Even then, when I do connect I get a notification from the Hotspots app that says authentication failed, and I have to use the web browser to enter my credentials again. After this it usually works. Annoyingly, I pretty much have to do this last step every time I connect to a secure XFINITY hotspot. The instructions on the website imply that I just have to install the app, but in practice there's A LOT more to it than that. Having said that, I'm appreciative of the fact that Xfinity has hotspots everywhere, and I'm not knocking the convenience or performance of the hotspots either. It's just that this app does not do what it says it should.
Really not needed. There are several Superior WiFi apps that do same and much more. I simply sign in to acct app and I'm good. Not to mention the coverage zones are highly exaggerated. Lastly, why the forced lock screen? Not all of us like it. It's not like it would prevent a thief from reaching internet. (LTE) The only real use I could see is if you were going on a long trip and wanted to use free WiFi as much as possible. So for now. The security it advertised is nothing more than forcing you to use the lock screen. I'm good w Avast anti theft.
It's horrible! All of a sudden it's making me sign in six or seven times a day.... what's the deal? I've had Xfinity Internet forever in this phone for 2 years and I've never had a problem now all of a sudden it keeps asking me to sign in? It's completely useless especially if you're driving and using a navigation app!
The app leads you to hotspots that are not accessible or are not functioning properly. No way to report issues to Comcast no support of any kind. The new filter helps resolve the first issue so raised rating to 3 stars
for 3 days now, it acts like its connected, except that its not, and for some reason it wont anymore. i have logged off, adjusted settings like wifi was sexy i was justin timberlake bringing it back.. i dont know what to do. all it says is "Ready to connect when network quality improves" ...like every single time. i think i may have even lost a few good strands of hair to the Wirey White Nothingness God over this... if you have suggestions, please, remember, sharing is caring ...🙃🙃😔😔😔😑😑😑😒😒😒😐😐😐
The app has proved useful to find if there is any way to get connected to the internet. I don't have a big data plan so it's great to see the expanding xfinity network connections I can use. The only problem I have is when I'm in a building and there are multiple choices in connections that it could help me find the one i need to use. But great work so far and look forward to additional improvements 😁
Improved look and feel making it easier to locate hotspots, get directions, and navigate
Access your favorite features using the XFINITY Connect mobile app from Comcast.