When I make a payment it says sorry can't process at this time try again later but then it takes the money from my bank account but the app shows I never did. Fraud is what that is!!! Then I wait a few days to see if it shows up on the app and nothing so I make another payment and it takes that as well but never shows it was paid. I've called my bank to dispute and now the app reversed both amounts stupid app
From the beginning I have not been able to sign on. Yes my screen name and password are correct. The message it keeps giving me tells me to try back later because of some difficulties. This is over the past month, I've reinstalled it and still the same.
This app used to work but can't make a payment from it anymore... It's frustrating especially when a computer is not available at all times to make the payment! Seems everyone is having the issue since about June... I did the reboot and cache thing that you suggested and it still doesn't work...
Same as others... The app worked until 3-4 months ago. Since then, it will not even let me login even though I can login to the website fine with the same login information. I just get some generic error about technical difficulties. Edit: I have done as they requested and emailed them on the same day that they responded. I have not heard back so far. Update - As of today, the issue is resolved for me. I can now access the app normally again. For me, it was an issue with linked Comed accounts. I've updated my rating to 4 stars. The app doesn't do anything amazing. But, it is a convenient way to access your account information and settings.
Was working just fine and now that I was forced to update it I can't even connect to my account. Everytime I try I get an error. Not happy at all!
Keeps getting an error trying to login. Better off using the web. Even after the update. It gives me the same error on Apple devices.
Minor Bug fixes
Provides access to account, outage and service information for XFINITY customers
BGE's free app allows you to easily access your account information on the go.
Want to make a payment, analyze your energy usage, or just view your bill?
An application of WBSEDCL to view bills, pay bills and register complaint.