Really great website but terrible app. Forget trying to order any kind of customised card using it. Just ordered a card using it, no preview and no simple option to add more than 1 card to a basket and the email i was sent afterwards is different to how it looked in the app. No way to cancel orders so now I need to complain when your customer service lines open. This app should be pulled from the store until it is developed correctly and fit for purpose as it does your otherwise good company a disservice.
The app's ok BUT I'm getting so fed up with all the notifications I get, without bring able to turn them off. Funky Pigeon don't do that, so I'm uninstalling moon pig and sticking with the bird.
App is awful. Ordering a card not an issue but it takes you straight to checkout. I want to order some flowers, so I pay for the card, then I have to go back in, order flowers & pay for them. Years ago there use to be special deals. Buy flowers get a free card etc.
This app is useless. I chose a card for my nephews birthday and it then took me to check out. It would not allow me to add a gift. I had to pay again for postage as i had to buy the gift seperate. It also does not show you your order history so i am unable to track the mothers day card i ordered. Again no option for gift so a lost sale for moonpig again. Not worth downloading
I think this app could be improved by adding an option to add to your basket. I needed several cards and wanted to send gifts too, just goes straight to checkout. Frustrating!
I had the same issue now as I remember years ago. I filled out the personalised pages and address then it wasn't obvious where to go to actually finish. I was touching everything and there's a big delay before I knew I'd done it! I'm still not sure how!
We've squished a few more bugs to make sure you can always make someone's day with Moonpig!
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