Kerry Sater
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Neither the app nor the website give the account number. If a person doesn't have checks, this makes it very difficult to sign up for EFT payments or to have things deposited. I understood security, but that's why there's measures to even access the website or app to begin with. It is NOT on my bank statements as my statements are also electronic and only give the last few numbers of the account.
Community State Bank, Iowa
August 9, 2024
We understand this is frustrating when trying to get something done. Your account number is protected, and you are correct - it is for security purposes. Please reach out to your banker or our Customer Care team at 515-331-3100 to assist you with your account number and where you can locate that in future. Thank you for being our customer!