Airwallet

3.7
523 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Airwallet is the future of communal laundries!
Avoid going to the laundry only to find occupied machines, collecting and saving coins, or topping up your laundry cards.

With Airwallet you can:
• Check availability and book washing machines or dryers for free.
• Pay with your favorite payment method directly from your smartphone.
• Get help 24/7 at airwallet.net or call us on +45 7870 9999.

Check machine availability and free booking
With the Airwallet app, you can check availability from your apartment or anywhere in the world. You can book machines for free and they will be reserved and waiting for you. We will remind you before it's your time to use the machine.

Go cashless with Airwallet
Nobody likes coins or laundry tokens! The Airwallet app comes with almost every payment method and will enable you to pay directly from your smartphone and keep track of your purchases.

Free customer support and help
Should you have questions or have experienced an issue? Don’t worry, we are always ready to help you! You can find our FAQ at https://airwallet.net/faq-user/ or contact us by mail at contact@airwallet.net or phone at +45 7870 9999.

Airwallet is not in your building yet?
We are always eager to help laundry users who have had it with coins or tokens. Contact us at contact@airwallet.net and we will be happy to welcome you in the Airwallet community.

About Airwallet
Airwallet is a danish company based in Odense. We’re on a mission to make all communal laundries cashless and are available in 42 countries - expanding every month.
Updated on
Apr 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
518 reviews
Michae velli
April 15, 2025
Forced to use this for the laundromat in my new building, Ive never seen anyone in there, now I know why. I was unable to create an account. Customer service replied within 10 minutes, said they created one for me. I'm now unable to log in. The sms with the one-time password in case of a forgotten pin also never arrives.
Did you find this helpful?
Airwallet
April 28, 2025
Hi Michae, I’m really sorry to hear you’re having trouble logging into your account. If you would like to, you can contact us at contact@airwallet.net or +4578709999 - we’d be happy to assist you in resolving the issue quickly! Kind regards, Ivana & the Airwallet team
Stijn
January 23, 2025
Horrible app, landlord forced everyone to use this app. €3 to wash and €3 to dry EVERY time. Also, it keeps saying insufficient balance even though theres always €3 in there that I paid for and cant use. When you want to withdraw the fee is €2(!!!!!) and your pin. If you cant remember your pin you cant reset. DO NOT, NOT(!!!) DOWNLOAD THIS APP UNLESS YOU HAVE NO OTHER CHOICE. JUST ONE BIG HEADACHE ALROUND.
3 people found this review helpful
Did you find this helpful?
Airwallet
April 11, 2025
Hi Stijn 👋 Airwallet provides the payment system, but pricing is determined by the location’s management. If you are using the app, you were informed about the fee when you accepted our Terms & Conditions. If you need help adjusting your wallet settings, feel free to contact us at contact@airwallet.net or +4578709999. - Ivana & the Airwallet team
D E
March 10, 2025
Just when I thought this app couldn't get any worse. I had £5 in my balance, tried to withdraw it and they took £2 off me for "admin fee". Thieves!!! Then it says I will now get my THREE pounds not FIVE, in 5-10 working days!! Unbelievable!
3 people found this review helpful
Did you find this helpful?
Airwallet
April 10, 2025
Hi there 👋 I’m sorry to hear you're disappointed about the fee. However, by creating an Airwallet account, you agreed to the Terms & Conditions. You can review them at airwallet.net. Refunds usually take 5–10 business days to appear, depending on bank processing times, weekends, and holidays. Kind regards, Ivana and the Airwallet team

What’s new

Behind the scenes improvements to help users in New Zealand and Australia