80 reviews
Content rating
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Screenshot image
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About this app

COMTRUST Federal Credit Union's mobile app provides easy and secure access to your COMTRUST accounts. Easily check your balances, view transactions, make transfers, pay bills, or find nearby branch locations or ATMs. COMTRUST's mobile app is available to all COMTRUST members.
Updated on
Sep 7, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Financial info
This app may collect these data types
Personal info, Financial info, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

72 reviews
Debby Williams
June 23, 2023
I have called several times about this app. No one seems to know anything about it locally. The bill pay is ridiculous. It only shows some of my accounts. I paid 5 two days ago, but in the history section, it shows nothing this month. I am supposed to receive notifications by bill pay. Third day and no text. In order to see and pay everything, I have to go to their website. It's frustrating. I trust all their systems aren't antiquated.
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COMTRUST Federal Credit Union
September 11, 2023
This item has been fixed by the bill pay vendor, thank you for you patience.
Mike Alfonse
September 18, 2023
The app is very basic and outdated. There are issues a lot. However, I live in a state that doesn't have a branch anymore. I have been with this credit union for probably 35 years. My father worked there and opened an account for me as a child, and I always kept it. The people at the main office and thenwindsor branch are extremely helpful to me when I call for help since I can't jist drove to a branch near me. PEOPLE WHO WORK HERE are a 10++, APP is a 3 at best. Just spend the $$ and update.
1 person found this review helpful
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Terry B.
September 10, 2023
Trying to update this app per instructions that say "...click the update button to update our app." NEWS FLASH-there is NO Update button! So now what? All I could was open the app in app store. Does that action update it, who knows! And if I have problems that cost me money due to inaccurate app function, it will of course be my fault!!!
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COMTRUST Federal Credit Union
September 11, 2023
We are sorry that you are experiencing issues with our app. Please call us at 423-756-3300 and will we be able to help you. I think your user-code has been locked out.