BlanKiux E
There is no way to add bus rides that were bought on other platforms (Omio) so that we can track the bus and see when it will arrive if it's running late, and it is hard to change the language of the app. I downloaded it in Portugal and it's hard to use it in Portuguese. There should be options within the app to change it.
8 people found this review helpful
Cê Otuski
Generally good. However, it doesn't work in Brasil. Often, drivers cancel their rides last minute because they found someone willing to pay more for the ride. They keep the passengers WhatsApps and communicate outside the app and who's taking a shorter ride always stays careless in the very last minute. There should be an option for reviewing or penalising drivers AND riders who cancel. I understand change of plans, but it seems that EVERYONE changes their mind in Brasil.
38 people found this review helpful
Oliver
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Catastrophe of an app. After offering 1 ride and everything going well, and having people signed up for the ride back - they suddenly block your account for no reason (no warning, no explanation), withholding your funds and leaving the passengers who depended on the ride back stranded without any notification. No reply from customer support either. Terrible experience...
4 people found this review helpful