Hik-Connect - for End User

Hik-Connect

About this app

The Hik-Connect app is designed to work with devices such as DVRs, NVRs, Cameras, Video intercom and Security control panels. With this app, you can watch real-time surveillance video or play it back from your home, office, workshop or elsewhere at any time. When alarm of your device is triggered, you can get an instant notification from Hik-Connect app.

Key Features：
1. Real-time monitoring with PTZ control
2. Video playback
3. Two-way audio intercom
4. Instant alarm notifications with pictures and videos
5. Answer calls from doorbells/video intercom devices
6. Arm security control panel remotely
7. Share devices to others with limited permissions
8. Convenient and secure fingerprint login

Ratings and reviews

I loved these cameras & the app in Sept 25 when I first got them. Four months later, my system is pointless. The live view cameras work, so the cameras are working fine & have been installed correctly. My internet connection works fine. But despite the cameras doing their job & recording, the playback doesn't work & isnt fit for purpose. It takes an hour to bring up any videos because of playback faults. Once you do get a video, it lags and freezes & is therefore useless.

Not working. The app is usually brilliant but I don't know if an update was released which is not quite working well. From today, notifications are not working like normal. When I click on notifications to view the 'motion detection alarms', the videos are not showing anything that would be a motion. the videos are clipping out the motion, so I have no idea what triggered the motion in the first place. This does not normally happen. can developers look into this please ASAP!

This review is mainly about the cameras. Siren and light cameras go off at the most random times despite being armed "silently" - or even while disarmed. As I type this, the blue & red lights are going off outside my window despite the camera being disarmed & nobody/nothing in the garden to set it off. Also, the night lights are on all night instead of only if there is motion. Then, tried to view footage from a few days ago, & the app just hangs. What's the point then. Fat waste of money.