Get It Done San Diego Official

Connected Bits LLC

About this app

Get It Done San Diego is the official app for reporting non-emergency problems to the City of San Diego. App users can report problems like potholes or graffiti and connect directly to the City’s work tracking system.


Walking down the street and see a problem? Take a photo and upload it from home or while still nearby. Get It Done will automatically update the problem report with information about where the photo was taken.


Please download the app and participate in making your San Diego neighborhood a better place!

Ratings and reviews

Generally pretty good app. The only reason I give it less than 5 stars is that at some point all my past tickets disappeared from my history (I didn't change phones or email info either) and what the city does with the tickets is or isn't effective depending on what it is. They are very responsive to broken sidewalks that are trip hazards (presumably to avoid personal injury issues) and also traffic lights that are broken, out, or knocked in the wrong direction. Other things are near useless (reports of parked vehicles that are blocking sidewalks, etc.) probably depending on things like the lack of availability of a patrol officer in the area to come ticket the vehicle, which is a low priority I'm sure. So, the effectiveness of this app for that sort of thing is not very good. Otherwise, it's a decent app since citizens are the eyes on the ground for the city.

cool app from user side, would be nice if there was any kind of visible participation on the recipient side (the city appears to rarely utilize this app or respond). so it's a great idea on paper, but the reality of getting them to do anything is still just a pipe dream. one critique i have of the function of the app is the ability to edit reports and remove when circumstances have changed so they don't continue to clog up the "to do list" for the city

This app should be on every San Diego resident's phone to help communicate with our city government. The app works well EXCEPT that it does not attach a photo if it is taken via the Get It Done app. If I separately take the picture than attach it through the app the picture is submitted. I have an Android phone. This appears to be a bug in the app.

What's new

UI changes