ControlMySpa

Balboa Water Group

About this app

The ControlMySpa app connects you to your hot tub from any smartphone or tablet. Control the temperature, lights, set up schedules and more. Receive instant push notification alerts when a potential problem occurs so you and your dealer know about it, even while you're away.

Ratings and reviews

One of the worst control hardware and app combinations I've installed. Pretty much a waste of money to pay for the Wi-Fi hardware. The installation took three attempts to get the Wi-Fi Hardware to talk to the spa panel. After two Wi-Fi Hardware Replacements and a panel replacement we finally got it working. However the server on the back end of their system constantly goes down and you can't log in for up to two days. It seems to happen mostly on weekends. There is no customer support. Don't buy

Hire better software engineers. I have to force stop the app down and reopen to use it most days.. Tried putting on my wife's phone and we can't even reset the password or get an email to reset.. Also you cannot tell it what hours to heat the tub so you end up paying more for electric power during on peak hours. You also cannot set the rest buttons. If you're looking at this for a rental home to control remotely this is not a great product. Wouldn't buy again.

Worked great for weeks then needed to disconnect the wifi for a few hours. Reconnected and it does not work. Tried EVERYTHING for 2 hours and nothing..most people on here rated this poorly and I did not agree until now. This should not be this hard. Update-Sent Balboa email. They called on the phone-said an update over the weekend caused the outage. All is well again. Great customer service to actually call me. But would be great if they warned about the maintenance. Many wasted hours.

What’s new

Bug Fixes