Worked first go. Nice. tracks driver when they are close to your location. Simple and easy to use. Has driver info like picture, vehicle type and reg.
Terrible app and customer service Easy to book a cab, but it doesn't show you how much the fare would be. So after I booked the cab to go to Gatwick, I had to phone them for the price for the fare! Bit pointless as I could have called them as usual and saved myself a lot of time! The story developed. And I ended up cancelling the cab to the airport for our family holiday because of rude customer service. The customer is never right I think.
Great app really useful Two things that could be improved. 1) on the track vehicle map screen it would be nice if the zoom was not reset when tapping refresh. 2) it would be helpful if my bookings was stored on your server and not my phone, so that I have access to my bookings from multiple devices
Not as intuitive as it could be The booking process is a little hard to suss until you have used it a couple of times. Its not terrible but could improve
The UX isn't great. You have to work out where somethings are. The book return feature seems a little awkward. Is handy for booking quickly and keeping track of bookings.
Brilliant, simple and effective
Email address updated.