
Bobby Neubauer
The buggiest earbud software I've ever used. Sometimes things will connect, sometimes they won't. Usually they will connect after manually disconnecting. Sometimes I can switch between ANC and ambient, sometimes it won't. The widget is clunky, ugly, and only works about half the time. Quite disappointing because I love the earbuds. I hope they can improve the software. Less is more, guys. Check out the Nothing buds app and widget to get some pointers.
4 people found this review helpful
Earfun Technology (HK) Limited
May 14, 2026
We apologize for the inconvenience. What is your headphone model? Is it unable to connect to your phone or the Earfun app? If it's the latter, please check if a dual-device connection is in progress. If the problem persists, please contact our customer service at service@myearfun.com, and we will assist you in resolving it.

Westley Kempfer
I dont think this is the apps problem but I every time i open my case and take my earbuds out, it triggers a popup on all the phones connected to bluetooth nearby asking if they want to connect MY earbuds to their phone and google account. This is really annoying, embarrassing, and comprises the "security" of MY earbuds. Its fine if they where discoverable on the bluetooth menu but its so stupid that it makes a POPUP on alll the phones with bluetooth, going out of its way to connecttoanyphone.
1 person found this review helpful
Earfun Technology (HK) Limited
March 30, 2026
We apologize for any inconvenience this may have caused. We recommend that you reset the earbuds, clear the Bluetooth pairing records, and then reopen the case; once the pop-up window appears, tap to bind the earbuds to your account. This should resolve the issue you reported.

Rafal Skos
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The application in general is good, however, for me, it's missing one crucial feature: to allow switching noise cancellation and ambient sound directly on the headphones without always going through the "normal" mode. I understand that this might be a headphone feature, but it should give the possibility to choose which modes we would like to cycle through. my concern has been addressed in no time!🥰
26 people found this review helpful
Earfun Technology (HK) Limited
October 13, 2025
Thank you for your support and recognition! We will continue to work hard to bring you a better experience.