IoCare+

Coway Co., Ltd

About this app

IoCare+ is an upgraded version of the IoCare app, one of Coway’s IoT service. Starting with mattresses and air purifiers, IoCare+ will support additional products in the future. For Coway products not listed below, please continue using the existing IoCare app.

[List of Supported Products]
- Air Purifier: Airmega Series (USA ver.), Noble Air Purifier 2 (100m², 133m²),
- Water Purifier : Aquamega 200C, Elite Built-in, ice RO, icon PRO, icon ice standard
- Mattress: BEREX Smart Mattress S5, S6+, S7, S8+
- Bidet: Double Care 2 (Plus) Bidet

■ Today: Analyzes your household’s usage patterns and receive personalized content based on your habits.
■ Product Dashboard: Easily check the status of your products and consumables at a glance. Control multiple products simultaneously with group control.
■ Product Control: Manage your products with just one tap, anytime and anywhere.
■ Report: View a clear summary of your usage patterns with keywords and graphs.
■ Routine: Set up a routine once and have your products operate at the desired time and mode.

[Supported Device]
• Android 9.0 or above
※ Some mobile devices and tablets may have usage restrictions.

[Supported Countries]
- South Korea, United States
※ Please check the region settings on your mobile device.

[Access Permissions]
• Required Permissions
- Device and App History: App error confirmation and usage improvements
• Optional Permissions
※ The following optional permissions are required to ensure smooth service. Basic functions are available for use even without optional permissions.

- Notifications: Used for push notifications
- Camera: Used when scanning product barcodes or QR codes
- Location: Used when verifying location of device registration for Wi-Fi products
- Nearby Devices: Used for searching nearby devices via low-energy Bluetooth (BLE)
- Bluetooth: Used when registering products
- Local Network: Used when registering Wi-Fi products

[Precautions]
※ IoCare services may vary depending on product specifications
※ Some products may only support a 2.4GHz Wi-Fi connection. (5GHz not supported): If your wireless router supports both 2.4GHz and 5GHz, please check your router settings to ensure 2.4GHz is enabled.

Ratings and reviews

Wheew! They took one big step forward then took 2 steps backwards 🥴 Routines are a joke. You can't create your own and you can't customize the existing ones. For example, I turned on the routine that sleeps the purifier everyday at 12am but where's the routine to set it back to normal everyday at 9am? 😂 Can't connect the new app to Google home because it doesn't recognize it yet. I mean...at least it's more beautiful now 😬🤷🏾‍♂️

My goodness who designed the routines? This is easily the worse implementation I have ever seen. No way to set basic on/off schedules, you have a basic dumb timer, then you have to select whatever might match a list of presets and try to edit it. No way to just make a clean on /off routine, and select a mode (greyed out) horrible HORRIBLE programming.

Terrible half baked app. I wish someone would have tested this before they decided to release it. You can't even register a product correctly.

What’s new

We have improved some features to ensure a more stable service experience.