A Google user
Watching the Met game and all of a sudden the app starts playing the game in Spanish. (not the first time this had happened, usually I just put the TV on in the other room and turn up the volume). I checked the settings and English is selected. Tried it on another device --same issue. On a lark, I selected SPANISH and sure enough it switch to English (and the great Mets announcers). This needs to be fixed. Paying a lot for Cox (and not happy I cannot stream from outside my home).
40 people found this review helpful
A Google user
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Out of home worked fine a month ago. Now it's a constant buffer. My WiFi is working great, everything else works good and even fast. I sign in from example, Discovery channel app and it works, no problem. So that confirms that it's not an issue on my end, it's you Cox. It's your app that you advertise and offer. If Cox was a person and came to my place of employment, right now I would stand there and piss you off by buffering for a couple of months.
26 people found this review helpful
Bryan Pakieser
I've used this app for some time and have generally had no issues. However the reason for my low rating is because of a problem streaming from my wifi. At the end of an advertisement, streaming freezes. I have to then restart streaming by tapping the play/pause button several times. Once the next ad ends, streaming freezes again, so on and so forth through all ads. It makes trying to watch a program tedious for sure. I hope you come up with a fix soon or some tips to help. Thanks!
46 people found this review helpful
Cox Communications, Inc.
August 2, 2022
Hi Bryan. Thank you for taking the time to leave a review. Our team highly appreciates your feedback and will be looking further into these issues. Thank you for using Cox!