
Danielle Truong
This app needs to have modifications and updates. I ended up getting a ticket even though I paid for parking, the issue is that I have multiple license plates listed on my account, which the app never asked me to choose which plate I was paying for parking. it was very unfair that I had to pay a ticket for an issue that wasn't even my fault as it's the flaw of the system that was set up.
1 person found this review helpful

Steve Blas
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One problem after another. They finally fix some longstanding issues in Feb 2025 and here we are at June with more new problems. Randomly logs me out, sometimes just gets stuck on the spinning circle wheh trying to buy parking and I have to force close the app to try again. Also as of this week gets odd new connectivity error dialogs popping up (while I have full signal bars). The concept is great but execution has been lacking. 40% of the time I have to give up and just go to the mobile site.
21 people found this review helpful
ParkPlus Mobile App Developer
June 17, 2025
Hi Steve, we are sorry to hear that you had issues with the app. Please feel free to contact contact our customer service team at parking@calgary.ca or 403-537-7000 so we can assist you directly with the app.

Tim Larkin
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Update 4: now when you to start a session, then doesn't go to the red End Session page, it shows the start session page again, so you don't know if you successfully started one or not, logic would say no, it failed to start. But texting end #### confirms it actually started. But now it is ended by the text 🙄. The net result? Delete the app and just use text, as at least text works without the app confusion, uncertainty and unreliability.
45 people found this review helpful
ParkPlus Mobile App Developer
March 5, 2025
Hi Tim, we are sorry to hear you're having trouble with the app. Please contact our customer service team at parking@calgary.ca or 403-537-7000 so we can assist you directly with this issue.