iD Mobile - Mobile done right!

iD Mobile Limited

About this app

Simplify your mobile life with quick and secure access to your iD Mobile account while you're on the go. Download the app and log in to easily manage your plans, purchase add-ons and extras, control your roaming, and adjust your plan whenever you need to. Plus, enjoy exclusive rewards with brand new iD Perks.

Do more with the iD Mobile app:

• Manage Your Plans – View and manage all your iD Mobile plans anytime, anywhere, while monitoring your usage.

• Change Your Plan – Quickly change your plan or buy extra add-ons as soon as you need them.

• Roam Beyond – Purchase roaming add-ons for worldwide destinations quickly and easily within the app.

• Set Your Bill Cap – Adjust your Bill Cap within the app to an amount that works for you, helping to reduce roaming charges and extra costs.

• View Your Bills – View your current and upcoming bills, plus download your previous bills from the last 12 months.

• Estimated Bill Breakdown – Stay in control with a clear breakdown of your bill, showing charges by category so you always know what you’re paying for.

• Upgrade Checker – Check when it's time to upgrade with our new eligibility checker.

• Activate SIM Cards – Easily activate a replacement SIM card.

• Manage eSIMs – Request and manage an eSIM for all your eSIM-compatible phones.

• Latest Offers – Get access to the latest offers, deals, and competitions.

• Refer a Friend – Refer a friend to iD Mobile, and both of you pocket a Currys gift card worth up to £35 each.

• iD Perks – Unlock exclusive rewards, discounts, and giveaways every month, just for being an iD Mobile customer.


Please note: The iD Mobile app is free to use and only for existing customers. Join the award-winning network trusted by over 2 million subscribers at idmobile.co.uk.

Enjoying the iD Mobile app? We’d love to hear about it! Leave us a review below.

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Ratings and reviews

This app is actually abysmaI have been locked out of my my account for over a monnth while trying to sign in to my account on my new phone, but all it will say is, "Sorry, your details do not match out records, please try again" and I try again same thing, I even uninstalled the app, cleared all data from it but absolutely nothing. And when I try to log in to the website it works completely fine for like a day then it says that my details are wrong, and I wasn't putting them in incorrectly. 0/10

Please add option to keep app unlocked for a period of time. It keeps asking me to sign in again when I'm still using it and also every time I try to top up. I cannot top up because I have to approve in banking app and it loses the payment process when I return to your app.

A very, very poor customer service, £51 charge for internet browsing! Waiting a week for customer service to explain charge. Extortionate charge, no explanation. A total Cowboy company. Don't be fooled by the low prices! I can't wait to exit once contract is up!