You book a taxi, the driver calls immediately to ask where you are going. Once you tell him he says ok then cancels the trip. It has happened to me several times the last one being from the airport. The other thing that is really bad is the inclusion of ksh 100 as parking fees in the bills by some drivers. How are you charged for parking when you pick a taxi from town to your house? Something is really wrong in this little cab.if you go on like this your competitors will triumph over you. My family n I are withdrawing
Trying to verify my number and the app takes ages to send the verification code. I am on airtel. Does it mean the app only works with safaricom numbers? Sad
Yesterday had the best driver Victor thank you. Forgot my phone charging and he drove back all the way to hand it back. The very best
So I sent 300 to try for my wallet and till today it's never been topped up... Like seriously!!
The worst ...and very useless customer care service
Keeps on deleting my History rides each time I update the app
Fast | Simple