Finally got mine working. After the firmware update, it would connect then immediately disconnect. If you tap the settings button right when it connects, you can get into the settings. And check for another firmware update. Mine had another update that needed to be done. After that was done, it connects like normal
Updated app feb 14 and now it doesn't run. Same issue to report as others. Hopefully there is a fix asap. I am surprised it wasn't tested before being released.
App doesn't work after update on android
Terrible application. Horribly designed and works poorly.
Update "Did the update yesterday and app will no longer communicate with the tub. No spa Boy info either. Uninstalled app and tried to install it again..... Same result. This app sucks. Did you even test the update before rolling it out? Thankfully the app for the iPad still works." With the cost of the tub I demand a much better app. Lack of information and the constant connection issues. It's just flat out the poorest excuse for an app. Love the tub..... Hate the app. Arctic spa, get it together!
It used to work about 90% of the time to connect and be able to view and modify the temperature and settings of my tub. Since the latest update it is completely broken 99% of the time. How did they manage to justify releasing a broken app to people that paid upwards of 25k for a hot tub? This seems insane.
- Connect to Arctic Spa directly by entering IP
- New Arctic Spa firmware 3.40.0007