595 reviews
Content rating
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Screenshot image
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About this app

Change the lights, activate the jets, check the temperature from anywhere, lock the controls, read the hot tub instruction manual, whatever! New features added regularly.

Arctic Spas brand hot tub equipped with Ecopak brand controls.
Updated on
Jun 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

555 reviews
A Google user
November 7, 2018
When I set my router to channel 6, and connected the spa to it, it seemed to have a better connection but still wouldn't work sometimes. When I tried to connect the tub to my wifi router it never seemed to stay connected. I then saw that you need to set your wifi router to channel 6. I decided on hard ethernet wire to my router instead bc the"globalspa" password is not configurable. Anyone that sees and arctic WAP, can connect to it, and if it's connected to your home wifi, they now have free access to your internet (very insecure). With hard wire the app connects reliably. For app improvements, I would suggest to add a save button on the power management (main and peak hours) page and a popup that the settings were saved. It seems that a lot of times my changes wouldn't save when I backed out and came back to the window to look at the settings again. It never saves if you use "< Power Management" button on the top left. I had to use my phone's back arrow to get it to save. Arctic should trash the wifi router option and just add a quality powerline ethernet adapters to the spas, this would be more secure and reliable and shouldn't have as much problems as wifi.
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Andrew Ostrom
October 31, 2023
It works - sometimes. Given the price point of our "Custom" series tub I expected more. The design is really bad and sometimes it just doesn't work even though I can access the tub from the web site. We really deserve better both in the app and on the web site. Update 10-31-2021 They made a fix and now it's working on Android 14. Thanks for the quick action. It's still lacking in functionality.
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Ryan Kunz
January 8, 2021
Biggest issue. Connection issues. Most the time I can't connect Next issue..this app looks like it was built by a 2 year old. The user interface looks awful, and operates poorly. I was expecting a very high quality, top of the line app... especially if I spend 15k on a hot tub. Artic spas needs to invest a big portion of their profits and get a professional app developer and also someone that can design a proper looking, high end user interface.
15 people found this review helpful