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Updated on
Sep 22, 2023
Entertainment
Data safety
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seriously, how long has it been? like 10 years and your garbage service still constantly freezes. thank God it works somewhat on a phone but update. your. servers. we're on the verge of commercial space travel and you can't rig a reliable streaming service. BTW downloading doesn't do anything to help. still freezes after 60 seconds.
5 people found this review helpful
Crunchyroll, LLC
September 18, 2023
We're sorry to hear that you've had issues while using our app. Could you please head over to Crunchyroll Support (http://www.crunchyroll.com/help?topic=contact) and send us a ticket with as much detail as possible? This will help us find the cause to fix it for everyone. Thank you and stay crunchy!
Nino
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September 6, 2023
I like the shows it has, and while I'm not a fan of the UI changes from a while ago, I'm here to complain about something else. The speed. You know, for a platform that primarily streams video, your video streaming is absurdly slow sometimes. Why can YouTube play a video at full speed on the same wifi that you play a video for 6 seconds and then pause again to buffer in? It's not recent either, it's a consistent issue, and it really needs to have been addressed by now. Thanks for reading.
192 people found this review helpful
Crunchyroll, LLC
September 6, 2023
We're sorry to hear that you've had issues while using our app. Could you please head over to Crunchyroll Support (http://www.crunchyroll.com/help?topic=contact) and send us a ticket with as much detail as possible? This will help us find the cause to fix it for everyone. Thank you and stay crunchy!
Amber K
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September 20, 2023
This app just gets worse over every update. Months ago it was finicky on what would play, then it kept crashing so bad you couldn't even load anything, now it won't even open. Support just gives you a bunch of random things to try that don't actually help. Only have it because I use it on my system and I'm hoping one day the mobile will load so I can watch it between shifts.
4 people found this review helpful
Crunchyroll, LLC
September 20, 2023
Thanks for the review! We're sorry that you are not having a great experience with the Crunchyroll app. Could you send us an email to https://help.crunchyroll.com/hc/en-us/requests/new so we can get more specifics about your device and issue? Thank you for us make the app better! Stay crunchy!
What's new
For Android TV: - Added button mapping support for NVIDIA SHIELD TV controllers. The A button maps to the OK remote button. The B button maps to the Back remote button. - Focus on any video tile and push play on the remote to play the video. - Performance updates and bug fixes.