This app is very intuitive to use. However, for Samsung Galaxy S6, I am not able to activate finger print. Another observation is that that on 'Accounts and Deposits' it is currently displaying the 'Accounts as it should, but, it would add more value if it displays the balance against each account. By the way, both these missing features are available on ICICI UK app. Otherwise I could have given five stars.
The only way to start using this app with your existing saving bank account is only on phone which has number registered with the bank as it starts by sending auto sms from registered mobile number. If I use two mobile phones, the phone which does NOT have the sim with registered number can not be used for same saving account. There is no functionality of OTP or other way to login in a phone other than your registered mobile number phone.
While doing address update it doesn't allow to input as per my wish. If House no. is G1-357 it says only 5 characters allowed ! How do you assume all houses universally contain only 5 characters ? G1 cou ld be building no. and house no. 357. If I only write 357 and building no. in another column as G1 then you update my address as 357-G1 !! Ulta !!! Then it gets like that in every document. Why only 5 characters in house number and such restrictions in address update. Here in India addresses are very long so you should be able to accommodate that in your software.
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Hi Team thank you for this wonderful app. I have some suggestions about fingerprint sign in. Currently app uses fingerprint from the phone itself which can be a security threat. Therefore this app should keep it's own set of fingerprint different from those on phone. So if somehow a third person gets his fingerprint registered in phone, he should not be able to sign in to the imobile app. If it's not possible to store own set of fingerprints, then fingerprint can be used as a two step verification with pin.
All functions are good. One think I suggest you that please don't deducted the mobile balance while login into this app. And one suggestion change your settings while any customer download your app they need to have the Rmn in that particular smart phone and internet on the same particular no. Which is registered in ICICI bank account... I want change this setting.
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Kotak Mahindra Bank’s official mobile banking application for Android phones.