With the MyBenefits app, we have created a beautiful, fast, intuitive experience for the end user. Designed from the ground up, the new MyBenefits app is blazingly fast and allows you to do everything you need to manage your benefits from your phone. Employees can manage and access their family coverages and Sum Insured balances, download e-cards, track insurance claims in real-time, view and understand their plan benefits & coverages, search and access Network hospitals, provides guides on making claims, download forms, contact customer service and do a lot more. In addition to the My Benefits web portal, the app provides great value to Employees to manage their benefits on the go. The app itself is built on brand new technology, that will make it faster and easier for us to give you additional features and better experiences across all your devices in the future. Built-in identity and security features include user identity, two-factor authentication, and transaction security policies to ensure safe usage without impacting user experience.
Features of the MyBenefits Mobile App:
Enrollment Details & E-cards:
Access to employee family details as per plan coverage, Sum Insured & Top Ups and option to download of e-cards in pdf format.
Employees have access to all their claims in real-time. Entire history of the claims, payments made, outstanding details, deficiency details are available on the MyBenefits app.
Understand how your coverage works without having to wade through policy contracts and insurance jargon. Download Policy Features in easy to understand layman terms.
Provides step by step guide to making Cashless & Reimbursement claims. Checklist of documents for reimbursement claims is also provided.
All of your Network providers are listed online with corresponding contact information such as customer service number, mailing address, and website link. Administrators and employees can reference this at any time. Network Providers list is updated on a real-time basis to keep track of Providers exiting or joining the Network.
Utilities has external documents like Claim Forms, Non-Payable Items list, Day-care Procedures and any other documents for employees to download, increasing communication efficiencies and reducing paper shuffle.
Multiple levels of escalation are listed to provide a hassle free experience for your employees. Employees can reach out to their service managers through various modes of communication listed on the app at any given time.