All the features don't work I like the app because it's a convenient way to make appointments and keep track of them. Unfortunately it hasn't connected my donor card to the app so that is the only feature that works! I've tried several times to update it but it's just not happening. It been a week, 4 day after the app said it would update itself.
Good start The app has a lot of good stuff but some things don't work. For example, I donated today and can't see the journey of the donation, nor does it recognize donated today. It wouldn't let me schedule my next donation after today's drive. I started a group, but can not see who the members are that joined, not even names, just grey pictures. With all the computers involved in the donation process they could be a bit more timely in app. I would also like to be able to complete my pre donation paperwork on phone .
Getting much better The scheduling has gotten a lot more usable. Mostly I use it for that and to check on my units donated. I donate platelets regularly. I'd like to see how many units of platelets I gave at a session, and also my platelet count along with my hæmo count. If I I have several platelets donations scheduled and want to add a blood donation without affecting my scheduled donations, the app can't tell me my choices. I have to call. I like the app.
Good but could use work The app is great for keeping track of appointments, how many donations you made, etc. But, making appointments is difficult. It doesn't differentiate between appointment type for eligibility. So when I donate whole blood, even though I'm eligible to donate platelets I'm not able to make an appointment for platelets because of my whole blood donation eligibility date. It would be nice if the app could differentiate between the donation types for scheduling appointments.
Not useful for making appointments "Smart scheduling" feature doesn't return any results. Can search in a 14 day window manually but only from current day. Anything past that you have to manually search day by day to find an available drive. Would be much better if it just listed in chronological order upcoming drives.
I love the idea of the app, and if it worked I'd give it 5 stars. Unfortunately, it won't sync my info from my donations. I've been in contact with customer service, and they told me multiple times that they synced my information, but no matter what they do, the info will not show up in my app. Major bummer, as I was really excited for the app.
• Digital Donor Card now includes bar codes and previous appointment details
• Donors can easily schedule their next appointment during a current appointment with our Recommended Drive alerts
• View Team Standings beyond the Top 25 teams
Canadian Blood Services App for booking life-saving blood donation appointments.